Kaley Cole Email & Phone Number

Leadership is my passion, leading with passion and purpose is my priority. My team work with me, not for me. I promote integrity, self-awareness, courage, respect, compassion, and resilience. I am sure to adapt to what is needed, remaining agile, I will flex my influence as required, while communicating the vision, showing gratitude, and collaborating effectively with the wider teams. Customers are what make us, delivering consistent, high quality service is the output from my motivated, passionate, focused team.

England, Uk

Gamma was voted in the ‘Best Company to Work For’ list for five consecutive years in The Sunday Times Best Companies to Work For, which, combined with many other awards, is part of the reason I have chosen to become part of this team.At Gamma we uniquely combine the power of a network operator with the flexibility of a systems integrator, giving us a true insight into your business, the IT challenges it faces, and the best way of solving them.We only provide services for the business market and place huge emphasis on the availability, reliability and quality of the network and platforms that underpin our products. Our network architecture has been built without the hindrance of legacy platforms, enabling simplicity in service delivery and very high levels of automation for service provisioning and support. This is complemented by a comprehensive governance structure that assures the security of our platforms and business continuity of our support services. As such, the majority of our products are accredited to ISO 9001, ISO 27001, ISO 22301 and ISO 14001.

United Kingdom

Sales Manager, responsible for the account management team and specific owner of several key clients.Diverse customer base, ranging from multi site complex wide area networks to small business mobile workers.

Reading / London

Client Director - Responsibile for some of the divisions largest hosted and managed service customers, providing a high quality, valued service with the support of a virtual account team. Targeted on customer retention and revenue generation. Innovate. Connect. Evolve.

Reading, United Kingdom

Senior Account Management - Responsibile for some of the divisions largest hosted and managed service customers. Effective account manager. Skills of the role include delivering presentations, creating proposals, delivering paramount customer service, communicating with senior level contacts including C level.Continuing to supply a range of Data, Voice and Unified Communication services but now with a focus on Daisy Data Centre Services (previously 2e2) and all hosted services - SaaS, IaaS, PaaS, Cloud, DR, Outsourced service desks and much more.As ever, striving to becoming an integrated part of client IT teams. Providing a high quality, valued managed service. Targeted on customer retention and revenue generation.

London

Account Management - Delivering presentations, creating proposals, delivering paramount customer service, effective account manager, communicating with senior level contacts including C level. Role: Picking up many enterprise accounts to create strong relationships to expand business - Supplying a range of Data, Voice and Unified Communication services and Daisy Data Centre Services (previously 2e2).Becoming an integrated part of client IT teams. Providing a high quality, valued managed service. Day to day account management including regular contact with C level and other senior members. Customer retention, revenue generation.Reason for leaving: Promotion within Daisy

Weybridge

Key Skills: Delivering presentations, creating proposals, managing a virtual account team to deliver customer services from pre sales to implementation, effective account manager, communicating with senior level contacts including C level. Role: Working with the companies largest enterprise accounts - Delivering proposals and presentations on a range of Data, Voice and Unified Communication services.On site customer care, being an integrated part of client IT teams.Providing a high quality, valued managed service. Day to day account management including regular contact with C level and other senior members. Customer retention, revenue generation.Reason for leaving: To work with a larger, growing business.

Weybridge

Working in Account Management – Responsibility to nurture current business along with hunting for new opportunities within accounts, promoting and selling the complete range of products and associated service solutions. Key Skills: Creating proposals, effective account manager, communicating company vision with senior level contacts, supporting Client Directors on account management of the larger accounts.Role: Working with enterprise accounts: Delivering proposals and presentations on a range of Data, Voice and Unified Communication services.On site customer care, being an integrated part of client IT teams.Providing a high quality, valued managed service. Day to day account management including regular contact with C level and other senior members. Customer retention, revenue generation.

Farnborough

Key skills: communication skills, money handling, use of SAP and POS systems, customer service.Role: Fulfilled a number of different roles across departments during the 5 years. Manning the complaints office dealing directly with incoming calls and emails SAP super user, orders, delivery and reporting. Cold calling, lead generation, sales, event management, in store sales advertising, stock control, back and front office supportReason for leaving: I left B&Q in search of a full time career following the completion of my degree.