Kaley Freeman Email & Phone Number

Van Buren, Arkansas, United States

• Supervised direct reports and enforced adherence to established procedures and deadlines.
• Monitored daily operations and evaluated performance to proactively approach backlogs.
• Resolved escalated complaints and answered questions regarding policies and procedures.
• Collaborated with department leads and senior management to coordinate operations and drive improvements.
• Analyzed expenditures and allocated department budget in alignment with corporate objectives.
• Met deadlines while maintaining high-quality deliverables.

Alma, Arkansas, United States

• Responsible for implementation and management of marketing, Public Relations, and Development
• Research grants and foundations to strengthen the services provided at Stepping Stone
• Sit in on interviews/contribute to hiring process
• Investigate employee complaints/mitigate conflict
• Develop relationships and partnerships at the individual foundation and corporate level
• Participate in strategic planning