Kaley Miller Email & Phone Number

Punta Gorda, Fl, Us

Directs Punta Gorda Airport's marketing/advertising initiatives, public outreach and communications functions in support of the Airport’s strategic plan.

Port Charlotte, Us

- Lead the public relations, marketing and educational outreach strategy for the Charlotte County Utilities department. - Develop and implement public relations/educational programs for groups of all ages that places emphasis on water resources, environmental stewardship and quality of life. - Create, coordinate and presents public outreach programs that address water, wastewater & reclaimed water issues to community groups, organizations, businesses and schools.- Create strong relationships with outside agencies, such as neighboring utilities, hospitals, social and health services, environmental and citizen’s groups. - Develop and maintain working relationships with all media contacts and organizations, and act as media spokesperson or coach for live and printed interviews.- Prepare press releases and press conferences for department activities, water resource information, emergency and non-emergency responses.- Act in lead role for Incident Command/Emergency Management events.

Tampa, Florida, Us

BRANDING & COMMUNICATIONS- Responsible for managing the budget, media placement and external ad agencies for a multi-year branding campaign that improved public trust and favorability.- Managed consultants and coordinated teams to assess needs, evaluate proposals and set benchmarks for the campaign.- Directed creative production of eleven impactful, high-quality TV and radio spots, and two videos, including script writing, casting, location scouting and on-site coordination. - Developed dozens of print ads, e-newsletters, brochures, direct mail pieces, digital infographics and billboards. - Wrote, designed and managed content for the mosaicco.com/florida website, designed to reinforce the branding campaign and address issues and FAQs. PUBLIC RELATIONS- Planned and implemented educational operations tours, public workshops and speaking engagements for environmental groups, civic groups, elected officials and schools.- Coached spokespeople, prepared media statements and talking points, and worked with editors and reporters to achieve more accurate, balanced published stories.- Wrote guest editorials, letters and news releases on behalf of Mosaic and community partners that were published regionally.- Developed and distributed science-based FAQs, fact sheets, and position papers covering a wide range of issues including sustainability, environmental stewardship, wildlife, land reclamation, water quality and water conservation.COMMUNITY RELATIONS- Developed relationships with Charlotte County non-profits’ staff and Board members, and managed a significant community investment budget and dozens of grant requests annually. - Worked with local business leaders on non-profit fundraising efforts through sponsorship requests, promotions, graphic design and social media marketing.- Assisted with Mosaic’s large-scale regional partnerships with the Tampa Bay Rays, Tampa Bay Lightning, Florida Aquarium, Arcadia Rodeo and Florida Department of Agriculture.

Dublin 2, Ie

SOFTWARE DESIGN & TESTING SUPERVISOR- Trained a team of technical integration testers to simulate business processes and document issues in preparation for launch of client’s billing and support software systems.- Successfully managed team’s budget, communications, schedule and day-to-day issues to meet or surpass goals.- Responsible for writing individual testers’ performance evaluations.- Developed and maintained positive client relationships and monitored client satisfaction with team’s testing efforts. - Gained functional and utility industry knowledge of software programming, customer relations software, field-force management, interfaces and billing. - Managed modification and implementation of a team-wide Microsoft Access database system used to streamline enterprise software system testing.

Experience included Microsoft Access database development, marketing/PR, graphic design and technology support for mid-sized businesses

Saint Petersburg, Fl, Us

Experience included work on several marketing plans, publications, news releases, proposals and database management

Master’S Degree, Decision And Information Sciences

Bachelor’S Degree, Public Relations, Minor In Business Administration

Education record