Kaley Baierl Email & Phone Number

I've worked at Schneider for two years now and absolutely love it. I have learned so much about the transportation industry and find it very interesting. Everyday is a different experience. I hope to continue my career and expand my experience here by exploring different teams and continuing my education in the Supply Chain Management Degree at NWTC.

• 

  Customer Service Representative

  Schneider

  Apr 2016 - Present - Green Bay, Wisconsin Area

  Responsibilities include answering internal/external calls, multitasking with two monitors within varies programs, develop and maintain strong customer relationships, accept/reject freight based on market demand/needs, manage customer trailer/container pools, provide timely updates to customers via email or phone, monitor outlook for customer updates/requests, monitor service and proactively search for solutions to ensure on time delivery by contacting DBLs and working with APMs, work with… Show more Responsibilities include answering internal/external calls, multitasking with two monitors within varies programs, develop and maintain strong customer relationships, accept/reject freight based on market demand/needs, manage customer trailer/container pools, provide timely updates to customers via email or phone, monitor outlook for customer updates/requests, monitor service and proactively search for solutions to ensure on time delivery by contacting DBLs and working with APMs, work with other teams across the organization, problem solving, work individual workloads that is divided amongst the team, check orders for accuracy to ensure all information provided is correct, update drivers’ of important updates/changes, provide efficient documentation of situations and have effectively trained two associates. Show less