Kaley Garubba Email & Phone Number

Washington DC-Baltimore Area

Vienna, Virginia

Achievements:- Led the implementation of an association management system (AMS) and collaboration software toreplace the custom built website.- Implemented Smartsheets to manage committee projects.Day-to-Day Responsibilities:- Supports the operational and technical work of MSS; assisting the Executive Director, Board ofDirectors, Coordinating Committee and.

Pittsburgh, Pennsylvania

• Responsible for placing qualified individuals to fulfill client needs for various contract, contract-to-hire and permanent IT positions in the Greater Pittsburgh area
• Sourced and screened potential candidates o Used LinkedIn, Monster, CareerBuilder, Dice, and other job boards to source and post positions
• Maintained and built relationships with candidates
• Kept in touch with candidates throughout the entire interview process to ensure good communication and resolve any problems or concerns
• Completed reference checks and pre-employment paperwork
• Performed contractor check-ins

Greater Pittsburgh Area

• Addressed and resolved problems in a timely manner
• Managed upset members, conflicts and challenging situations
• Maintained 98% or higher member satisfaction
• Built rapport, listened, clarified and managed conversational flow with each member

Columbus, Ohio Area

• Created a Brand Discovery
• Prepared social media plans
• Created and curated online content
• Monitored and responded to users

Columbus, Ohio Area

• Provided excellent customer service
• Implemented marketing strategies for new products
• Handled the close down of the café
• Trained new employees

Dublin, OH

• Collaborated on multi-office project consisting of 10 interns
• Helped maintain excellent customer service within the new business department
• Benefitted from weekly department leadership presentations