Kaley Smyth Email & Phone Number

• Supported the sales team with contract management. Acted as the liaison between the branch and corporate departments (Legal, Health & Safety) and Insurance for contract terms and condition reviews. • Analyzed, evaluated, and reported on specific risks associated with contracts.• Assisted sales team with bid submissions and pre-qualifications.• Compiled data and analyzed reports from SieSales (Sales Force) and Service Renewal Contract Tool to create the sales forecast month to month.• Used SAP reports to confirm the accuracy of the forecast against actual booking information.• Helped with the creation of the CALL tool which identifies Siemens sites that are a potential opportunity for a service contract which is being used by branches across Canada.• Managed Customer Master data in SAP (Creation, Modifications) and ensured functional locations were set up.• Created a new Lead4U SharePoint to streamline incoming leads and provide quarterly analysis to senior management.• Provided training to new employees or department team meetings, ensured the database was up to date and payment was requested for employees in a timely manner

• Responsible (point person) for Springboard/Toolbox POS of all retailers; configured automated reports to email account management teams; provide training to new hires; leading integration of retailers POS from Springboard to Toolbox.• Prepare and publish customer POS (Retail Link, Toolbox - SDM, LCL, TRU, Costco) POS scorecards identifying emerging trends and business opportunities.• Assist the National Account Management team with forecast accuracy trackers (APPS), planning documents, brand trackers, stores not selling reports and ad hoc analytical requirements.• Lead and prepare weekly and monthly sales reports for the field sales group including internal shipment and POS consumption data.• Assist with pre and post promotion evaluation including completion of Promo Evaluation Tool (PET) that inputs into decision making.• Liaise with Marketing and Category Development to assist in the development of customer selling presentations.• Responsible (point person) for Wal-Mart Ecommerce; listing new products; updating old descriptions to search engine optimized text; updating images; updating item folders.

• Responsible for analytics of the Shave Preps category by preparing category executive overviews, customer selling presentations and planogram recommendations; liaise with account management and marketing on the customer planning processes and business reviews;• Provide analytic support to the Category Development team by building planograms in JDA/ProSpace and by providing pre/post analyses; tracking new product launches through Retail Direct; maintaining the ECCNet Imaging &Validation and Marketing images databases;• Prepare weekly/monthly reports such as district and store level POS for the field sales group; create monthly customer POS scorecards (LCL, SDM, JC, Zellers and Costco); assist SDM account management on a weekly data document provided to the buyer; provide ad hoc analytical reports;• Responsible (point person) for Retail Direct; update weekly POS from retailers; code unknowns for markets and products; code stores to a retail rep; provide training to new hires.• Member of social committee; organized various office events such as the acknowledgement of employees’ birthdays.

• Responsible for day-to-day operations of the office including ordering office supplies, equipment furniture and services; managed all incoming and outgoing mail, faxes and couriers; organized mailroom and kept well-stocked; coordinated installations, repairs, deliveries and maintenance of equipment; • Maintained ‘sample room’ inventory; ensured all old products disposed of and new product samples available; • Provided administrative support for the General Manager and various teams including Finance, Marketing, Sales and Category Development; • Responsible for customer and agency support; answered inquiries and maintained excellent customer relations;