In my role, I am committed to:- Empowering Trans Lives: Leading initiatives that amplify the voices and address the unique needs of trans individuals, focusing on providing access to gender-affirming services and reducing societal barriers.- Celebrating Trans Culture: Showcasing the talent, wisdom, and compassion inherent in our community, through events, media, and partnerships that highlight the vibrant culture of the trans community.- Advocating for Change: Working tirelessly to create systemic changes that ensure trans individuals can live their truth openly, safely, and joyfully.- Building Community: Fostering a supportive network that offers resources, support, and advocacy for trans people, by trans people.- Granting Support: Overseeing the development and distribution of grants aimed at trans care, ensuring those in our community have the support they need to thrive.My Approach:Grounded in a deep understanding of the challenges and beauty of the trans experience, my approach combines strategic advocacy, community building, and the judicious use of technology to create meaningful, lasting impact. I believe in leading by example, with a focus on empathy, respect, and empowerment at every level of our work.Connect with Me:I am always looking to connect with fellow advocates, allies, and anyone interested in supporting our mission. Together, we can build a more inclusive, supportive, and joyful world for the trans community and beyond. Reach out to collaborate, learn more, or simply share your story. Let's make every moment count towards empowerment and joy. <3www.trans-joy.com

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Oversees Customer Success Operations including:- Strategic/Scaled Onboarding- Customer Success Management- Partner Success

- Led team that built original Support Data infrastructure- Scaled Support Insights Analyst team to use quantitative and qualitative data analysis to help build product roadmaps- Built Program Management Office (PMO) to manage Go To Market Commercialization and Customer Operations programs- Led Strategic Services team in scaling webinar production

- Managed Mailchimp’s Knowledge Base - Scaled Technical Content team- Built and scaled video production strategy- Trained Support Project Specialists

- Built Support Insights Analyst team- Managed Advanced Support Technical Advisors

CSA San Diego County advocates for fair housing, hate crime prevention, civil rights of first generation immigrants, the prevention of human trafficking, youth education, and voter education.Key Accomplishments:✔ Researched fair housing laws and developed website content to reflect services available to the public✔ Designed and assembled new volunteer recruitment and training materials✔ Researched international human rights laws and prepared multiple videos and Power Point presentations for educating a variety of audiences, both youth and adult

Key Accomplishments:✔ Managed volunteer and paid staff✔ Oversaw day to day accounting P&L and inventory ✔ Planned and coordinated volunteer staffing initiatives ✔ Worked with senior level management to guide the revision of policies and training that improved both volunteer retention and patron satisfaction

The Girl Scouts of the United States of America (GSUSA) is a youth organization for girls in the United States and American girls living abroad. GSUSA aims to empower girls and to help teach values such as honesty, fairness, courage, compassion, character, confidence, and citizenship through activities including camping, community service, and earning badges by acquiring practical skills. Sample of Job Responsibilities: ✔ Administrator for multiple GSNC residence/outdoor education camps and their programs✔ Plan and execute on robust, enriching, and diverse programming for both youth and adults✔ Lead the team through program accreditations, maintaining exceptional scores✔ Hire, manage, evaluate, and mentor staff✔ Plan and coordinate on-boarding, ongoing trainings, and certification programs

Using project planning and management methodologies, developed and oversaw programs and initiatives for operation that met budgetary and scheduling requirements. Worked with city administrators year-round to design and implement program, initiate project plans, and secure staff for the upcoming season. Performed on-site management tasks, including staff supervision and evaluation, day-to-day accounting, and program support. Acted as a liaison between the city and the public on matters pertaining to the various city properties and sites.