· Develop, coordinate and implement marketing plans designed to maintain and increase existing business and capture new opportunities.· Involvement in strategic marketing and operations planning with top executives, setting objectives and methods to reach them.· Keenly aware of organizational growth initiatives regarding regional market and target customer segments, and the company’s potential to meet customer needs with a product or service.· Developing proposals in response to requests for proposals (RFPs)· Once new business has been won, the business development director works with other department heads and staff to coordinate account start up and transition service or product delivery.· Delivering sales presentations, conducting seminars and participating in meetings with clients and external vendors or advisers.· Managing all aspects of delivery and quality, operational excellence, as well as planned growth in headcount.· Establishing a strong corporate governance process, as well as driving a culture of employee engagement in the organization.· Responsible for operations of the company as well as the application and staffing services business.· Direct responsibilities are demand and supply management, resourcing and fulfillment, quality and delivery assurance and people development through competency management.· Responsible to ensure that the service operations are in line with company's blue print. Also supports the business and service lines to ensure client satisfaction.· Supports and involves in Budget Planning for the business units.· Monthly , Quarterly and Annual Sales / Business Meetings with the team and the management.

• New HR Strategies/initiatives and HR Budgeting • Human Resource Planning along with the improvement of its Process• Recruitment and Selection and improvement in its process• Induction, Training and development with new methodologies.• Competency mapping and measurement • Performance Management • Compensation and Benefits, Rewards and Recognition • Attrition and Retention Management • Employees Relations and employee engagement• Budgeting and Finance • Change Management / Restructuring • Organisational Development • Team Building & Leadership• Variable compensation Management • Strategic Partnership & Alliance Building • Operations/production Planning (Time management & manpower planning)• Vendor Management• Restructuring• Business Development