Kali Darargeh Ph.D., Pmp, Csm Email & Phone Number

Ride Share Rentals Hub has been involved with the rideshare community since 2017 in the Baltimore area. Excited by the lucrative income potential of the industry yet discouraged by the many barriers to entry, RSRH has devised specific solutions to allow increased vehicle access for everyone. RSRH has tailored packages to help every gig economy worker get on the road.

Timonium, Maryland, Us

Managed the web services team consisting of 2 developers, one business analyst, and one system opps to complete a successful Drupal 8 to Drupal 9 upgrade for the US AID OIG. And a Drupal 7 to Drupal 9 migration for the US DOT OIG. • Served as a key member helping Think Systems achieve CMMI Level 2 Certification by reviewing and streamlining existing processes to decrease operational risk.

Timonium, Maryland, Us

Initiated discovery phase to align business and technical requirements to redesign a large-scale in-house application.• Collaborated with SMEs and developed 100+ standard operating procedures for the IT and other departments to utilize the newly created in-house application.

Timonium, Maryland, Us

Managed the successful delivery of the Off The Road (OTR) tool, designed to manage the process of removing vehicles from client fleets for remarketing. A 25 member cross-functional team (IT, Billing, Legal, Finance) operating in Canada, the USA, Mexico, and India.• Led the Stabilization 2.0 Program, a large scale infrastructure project which included:─ End-of-life server, HyperVisor, and Database migration and decommissioning activities for a total of 104 servers.─ End-of-life platform upgrade (MS Dynamics, OnBase, NServiceBus, PowerBuilder, tcVision, Kafka, ZooKeeper, Luntbuild) in DEV, QA, and PROD environments.─ Legacy and vulnerability remediation resolving 7426 issues.• Provided strong involvement in defining strategic and tactical platform choices, development methods, technical architecture, outsourcing model, and vendor portfolio relationship

Timonium, Maryland, Us

• Directed three cross-functional agile delivery teams (IT, sales ops, finance, order management) in 4 distinct locations (England, Maryland, California, and India) to deliver sophisticated custom Salesforce components to realize best-in-class sales management.• Delivered an integrated cross-functional data mastering solution to resolve data conflicts between Oracle, Salesforce, and Informatica that reduced the approval cycle time from 3 days to 4 hours.• Completed the development of the Internal Audit Management Tool to examine and audit user permissions for 40 internal financial systems and customized tools.• Pioneered a process re-engineering project to improve and consolidate end-to-end processes for quotes, bids, partner access, supply chain, and finance, resulting in a 50% automation of customer purchase orders. • Strengthened the internal project management standards by creating user Agile templates for project requirements, acceptance criteria, and risks, thus reducing the rework effort by 40%.

Timonium, Maryland, Us

• Collaborated with the Chief Technology Officer CTO on current and future strategy to oversee IT Portfolio governance and management that completed the delivery of 350 IT projects in 9 months.• Restructured the IT Project Management Office to function as a strategic Center of Excellence, which defined project management standards for a high-volume pharmaceutical-based IT Organization with 6 DevOps agile teams and 100 resources.• Established the overall portfolio management initiative by integrating demand management, prioritization, and estimation planning to ensure appropriate company resources utilization to the most impactful projects, thus providing visibility for executive decision-making.• Created business strategies that improved project planning, mitigated potential risks, improved cost performance by 30%, and ensured that project activities aligned with business objectives.• Enhanced the requirements gathering processes, interface analyses, backlog grooming, and estimations for an estimated 35% decrease in project delivery time and efficiency gain in operations.• Collaborated with product owners to define product road maps, Proof of Concepts (POC), and Minimum Viable Products (MVP) for the top 10 client portfolios.

• Transformed the project management practice into an efficient and collaborative work system while overseeing a talented cross-functional team of 25 business analysts, programmers, developers, and statisticians.• Spearheaded the strategic direction and leadership for developing and implementing the Electronic Clinical Quality Measures (eCQM) program at the Center of Medicare and Medicaid, which received excellent CPARs from the client.• Developed technical, financial, and project models to support the business development team responses for RFP's resulting in 3 significant contracts and 15 million in added revenue.

Hurst, Texas, Us

• Directed the business development operations for franchise area developers (120 locations with 2500 employees).• Authored 15 leadership and coaching programs to support franchisees expansion of business operations, and increased revenues by 75% over a 3-year plan. • Transformed 3 critical management methodologies to lead the teams while ensuring accurate implementation of the company’s business management and customer service policies.

Us

• Led the project management practice while overseeing the daily operations of a project team consisting of 13 functional and technical professionals.• Pioneered project actuals to budget (ATB) template to deploy projects on-time, within budget with 100% accuracy.• Promoted a collaborative work process to improve communication between the team and client representatives, which resulted in 25% quality improvements in project deliverables.

As a Systems Analyst / Owner, I provided IT business consultation to small businesses in the greater Baltimore-Washington area, with a focus on strategic business planning, change management, and process improvement. Managed customized business solution development utilizing data modeling and prototype design to integrate systems architecture and component development for enhanced systems performance and better cost management. Created documentation and disaster recovery plans.Some notable contributions include: coordinated project planning and completion operations aimed at developing systems based on each client’s specific business development needs. facilitated project operations for a SAP closeout application, used to manage liquidation processes for clients including Northrop Grumman Corporation, Mid-Atlantic Dairy Association, American Paper Packing Association, and ICMA Retirement Corporation.

Global, Us

• Provided Systems Administration and coordinated the statewide rollout of Y2K compliant infrastructure servers, routers, switches, firewalls, and desktop hardware for the Maryland Public Safety DPSCS through the utilization of Project Risk Management.• Managed the Network Infrastructural Revitalization Project (2001-2002) for the Department of Human Services,• Microsoft Certified Systems Engineer (MCSE).Additional experience with The Boeing Company at Goddard Space Flight Center, Northrup Grumman Corporation, and Anne Arundel Community College.

Doctor Of Philosophy (Ph.D.), Business Administration, Management And Operations

Masters, Management Information Systems And Services

Bachelor’S Degree, Computer Science