Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Dave and Busters and Casuelas Cafe through expert reservation coordination and interactive communication.Skilled in multitasking and effective time management, I excel in high-pressure environments, ensuring both team collaboration and exceptional service delivery.Highly motivated Sales Associate with extensive customer service and sales experience.Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.Answered customer questions about hours, seating, and menu information.Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.Organized shoe racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.Built relationships with customers to encourage repeat business.Managed returns, exchanges and refunds in accordance with store policy.