Kalin Takev Email & Phone Number

Sofia, Sofia City Province, Bulgaria

As a Technical Trainer, I've been responsible for delivering comprehensive new hire & advanced technical training to the Technical Support and Customer Service teams. This training is based on best practices and follows a defined curriculum and training plan.My role involves creating and maintaining technical articles related to the company's products and.

Sofia, Bulgaria

As a Training Specialist, I played a crucial role in delivering effective training sessions for New Hires and Advanced training to Technical Support, Customer Service, and other Business Units. I followed the established curriculum and training plan while adhering to best practices to ensure comprehensive and valuable training experiences.A significant.

As a Jr. Training Specialist, I played a vital role in facilitating New Hire and Advanced training sessions for Technical Support, Customer Service, and other Business Units. I followed the company's curriculum and training plan, ensuring that best practices were incorporated to deliver comprehensive and effective training.A significant part of my role.

Bulgaria

During my time as Tier 3 Technical Support, I excelled in providing high-level problem resolution for Web applications, with a particular focus on Hostway's Managed Application offerings across various platforms, including shared and managed environments.As a key point of escalation, I assisted with application support requests coming from other teams and.

Bulgaria

During my tenure as Tier 2 Technical Support, I showcased advanced problem-solving skills and expertise in resolving issues related to Hostway's Web & Apps product lines, including Microsoft Exchange and SharePoint, VPS, and various Web applications such as Magento, Joomla, and WordPress. I handled support inquiries via phone and email, providing prompt.

Bulgaria

During my tenure as a Tier 1 Technical Support professional, I consistently demonstrated a high level of proficiency in addressing complex issues related to Hostway's Microsoft Exchange and SharePoint products.My role involved thorough investigation and communication with customers to identify the underlying causes of their challenges. I provided strategic.

Bulgaria

During my tenure as a Tier 1 Technical Support Representative, I played a crucial role in providing technical assistance to customers regarding web hosting and internet applications and services.As a frontline support representative, I communicated with customers through various channels, including phone, email, and chat, to identify the root causes of.

Sofia, Bulgaria

During my role as a Customer Service and Billing Representative, I played a pivotal role in providing exceptional customer service and handling billing inquiries.As the front line of customer support, I responded to and resolved customer inquiries, investigating issues and gathering all necessary information from multiple billing and customer management.

Bulgaria

During my tenure as a Customer Care Agent at CallPoint, I began as a Customer Support Agent in AVG Technologies and was later promoted to a Sales Representative position.As part of my role, I effectively communicated with customers in English via phone, chat, or email. Handling both inbound and outbound calls, I engaged in correspondence with new and.

Bulgaria

During my role as an Office Assistant, I played a crucial role in ensuring the smooth functioning of administrative activities in the Architecture and Construction sector.As part of my responsibilities, I efficiently organized various administrative tasks, such as managing business correspondence in both English and Bulgarian. My effective communication.

Chicago

During my participation in the Work & Travel 2007 USA program, I had the opportunity to work as a member of the seasonal staff at Lake Shore Country Club in the Pool Snack Bar Service.As a member of the seasonal staff, I played a crucial role in providing efficient and friendly service to club members and guests at the Pool Snack Bar. My responsibilities.

Wisconsin Dells

As a participant in the Work & Travel 2006 USA program, I had the opportunity to work as a Ride Attendant at Mt. Olympus Resort & Theme Park during the summer season.As a member of the seasonal staff, my primary responsibility was ensuring the safety and enjoyment of park guests as they experienced various rides and attractions. I operated amusement rides.