Learning Programs Coordinator
CurrentThe Victorian Government's $63.8 million Digital Jobs program is developing a pool of professionals to address the state's increasing need for digital expertise. By enhancing the skills of mid-career Victorians and aiding their transition into digital careers, the program aims to meet this demand.• Efficiently manage Program delivery, including candidate selection and assessment.• Act as the primary contact for stakeholders, managing communication channels.• Oversee the… Show more The Victorian Government's $63.8 million Digital Jobs program is developing a pool of professionals to address the state's increasing need for digital expertise. By enhancing the skills of mid-career Victorians and aiding their transition into digital careers, the program aims to meet this demand.• Efficiently manage Program delivery, including candidate selection and assessment.• Act as the primary contact for stakeholders, managing communication channels.• Oversee the enrollment and onboarding of approximately 1500 successful candidates annually.• Coordinate and oversee the performance of over 10 training providers to ensure Program KPIs are met.• Investigate and resolve grievances and complaints within established guidelines and timelines.• Provide program advice to diverse stakeholders.• Focus on process improvement, aiming for automation, efficiency, and high-quality candidate/participant care. Show less