Project Management: Oversee end-to-end project management, ensuring successful project delivery and deployment.Risk Management: Support the implementation and management of risk management and issues tracking processes, mitigating potential project challenges.Dependencies Tracking: Facilitate the implementation and management of program dependencies tracking processes to ensure project timelines and dependencies are well-coordinated.Stakeholder Communication: Conduct regular project status meetings, act as the central point of contact for customers, and deeply understand their specific IT needs, ensuring clear and effective communication.Customer Requirements: Timely communicate documented customer requirements to HPE's factory/integration centers, utilizing standard tools and processes to meet customer expectations.Cost Management: Play a key role in managing the cost of delivery at the project level and enhancing the overall customer experience.Team Collaboration: Foster strong working relationships with the HE account team, including Sales, Pre-Sales, and Business, to drive collaborative success.

Marketing Strategy Collaboration: Worked with PPC Experts, Paid Social Experts, and Data Scientists to develop comprehensive marketing strategies aimed at improving client KPIs, including brand awareness, consideration, and conversions.Client and Team Communication Management: Effectively managed client and in-team communication throughout projects. Conducted presentations (Kick-offs, Performance Updates, Strategy Proposals, QBRs) to clients, ensuring timely responses to inquiries. Supported team morale and facilitated administrative tasks such as meeting and task setup, invoicing, and budget tracking.Marketing Campaign Monitoring and Analysis: Monitored and analyzed daily marketing campaigns across platforms (Google, BING, Facebook, Instagram, LinkedIn, TikTok) to identify improvement opportunities and optimize performance.Innovative Problem-Solving: I consistently engaged in collaborative problem-solving to address complex marketing challenges and improve client KPIs. My involvement with PPC Experts, Paid Social Experts, and Data Scientists showcased my ability to innovate and develop creative solutions to achieve desired outcomes.Team Leadership: In addition to supporting team morale, I demonstrated leadership qualities by facilitating administrative tasks, such as meeting and task setup, invoicing, and budget tracking. My ability to effectively coordinate team efforts and ensure smooth project operations underscored my leadership capabilities.

Strategic Marketing Collaboration: Played a key role in collaborating with PPC Experts, Paid Social Experts, and Data Scientists to formulate and execute a strategic marketing plan aimed at achieving the client's KPIs, including enhancing brand awareness, and consideration, and driving conversions.Team Communication and Morale Boosting: Managed internal team communication to ensure seamless collaboration and morale boosting. Supported team members through administrative tasks related to Campaign Launches, Campaign Optimizations, A/B tests, Competitors/Channel audits, invoicing, and budget tracking.Marketing Campaign Monitoring and Analysis: Conducted daily monitoring and analysis of client's marketing campaigns across various platforms (Google, BING, Facebook, Instagram, LinkedIn, and TikTok) to identify improvement opportunities and optimize campaign performance.

Market Research and Brand Strategy Development: Conducted comprehensive market research on the recruitment industry in Bulgaria, analyzed the company's current brand positioning, and devised a strategic plan for re-branding. Successfully pitched the strategy to the CEO, engaging in negotiations for the next steps.Re-branding Launch: Led the successful launch of the re-branding initiative in the Bulgarian market, ensuring effective implementation of the new brand identity across all relevant channels and touchpoints.Website Improvement Collaboration: Collaborated closely with Website Developers to enhance the functionality and user experience of the company's existing website, aligning it with the new brand identity and optimizing it for improved engagement and conversion.Content Creation and Launch Scheduling: Generated compelling content for the brand, including website copy, social media posts, and marketing materials, and coordinated the scheduling of its launch to maximize impact and reach.

Inventory Management and SAP Coordination: Oversaw the coordination and maintenance of component inventory for various products through SAP, ensuring optimal stock levels to meet production demands while minimizing excess inventory and associated costs.Production Scheduling Assistance: Provided valuable support in scheduling production activities for the upcoming week, collaborating closely with production teams to optimize resource utilization, meet production targets, and ensure timely delivery of finished goods to customers.Transaction Reporting and Accounting Liaison: Facilitated seamless transaction reporting to the accounting office, ensuring accurate recording of inventory movements and financial transactions. Acted as a liaison between production and accounting departments to address any discrepancies and streamline reporting processes.Supply Chain Optimization: Contributed to the optimization of the supply chain by analyzing production forecasts, identifying potential bottlenecks, and implementing strategies to enhance efficiency and minimize lead times.Cross-Functional Collaboration: Collaborated effectively with cross-functional teams, including procurement, logistics, and quality assurance, to synchronize production plans with procurement schedules, transportation logistics, and quality standards, ensuring smooth operations and timely delivery of products to customers.

Student Support and Inquiry Handling: Provided prompt and accurate responses to students' written and verbal inquiries regarding the class registration process, offering guidance and assistance to ensure a smooth registration experience and resolve any registration-related issues or concerns.Document Management and Organization: Implemented efficient document organization and classification systems, ensuring easy access to essential records and information for both students and staff members. Maintained meticulous records of student registration data, transcripts, and academic documents to facilitate streamlined administrative processes.Administrative Support and Office Operations: Played a pivotal role in supporting the day-to-day operations of the Registrar's office, assisting the team with various administrative tasks such as data entry, file management, scheduling appointments, and preparing official documents. Acted as a reliable point of contact for students and faculty members, providing courteous and professional assistance with inquiries and requests.Process Improvement Initiatives: Actively participated in process improvement initiatives aimed at enhancing the efficiency and effectiveness of registration procedures and administrative workflows. Collaborated with colleagues to identify areas for optimization, propose innovative solutions, and implement changes to streamline operations and improve service delivery.Customer Service Excellence: Demonstrated a strong commitment to delivering exceptional customer service by addressing student queries and concerns with patience, empathy, and professionalism. Strived to uphold the university's reputation for excellence in student support and academic administration, fostering positive relationships with students, faculty, and staff members alike.

Customer Engagement and Sales Pitch: Actively engaged customers and effectively pitched the company's wide range of custom-made gemstone jewelry, leveraging product knowledge and persuasive communication skills to showcase the unique features and benefits of each item. Provided personalized recommendations and assistance to customers to ensure a positive shopping experience and drive sales.Financial Transaction Management: Managed and accurately reported all financial transactions following each sale, including processing payments, issuing receipts, and maintaining detailed records of sales transactions and inventory levels. Demonstrated strong attention to detail and adherence to financial protocols to uphold the integrity of financial records and ensure transparency in financial reporting.Team Training and Collaboration: Collaborated with the manager to facilitate the training and development of new personnel, sharing expertise and best practices to support their onboarding and integration into the sales team. Assisted in providing comprehensive training sessions and ongoing guidance to ensure that new team members were equipped with the knowledge and skills needed to excel in their roles.Recognition and Achievement: Recognized for outstanding performance and achievement during the summer of 2019, earning the prestigious title of "Employee of the Season." Demonstrated exceptional sales prowess by achieving the highest sales figures among all staff members across two stores, generating approximately $13,000 in revenue from custom-made gemstone jewelry sales. Acknowledged for dedication, hard work, and exceptional contribution to the company's success.

Market Research and Competitive Analysis: Led the team in conducting comprehensive market research to assess the client's positioning relative to competitors, gaining insights into market dynamics, consumer preferences, and industry trends. Analyzed competitive landscapes to identify opportunities and threats, informing strategic recommendations to enhance the client's market position and achieve their business objectives.Strategic Planning and Internal Coordination: Facilitated a series of internal meetings to collaborate with team members in developing a detailed strategy and business plan aligned with the findings of the market research. Orchestrated brainstorming sessions and strategy discussions to generate innovative solutions tailored to address the client's specific needs and challenges, fostering a collaborative and goal-oriented team environment.Client Presentation and Negotiation: Prepared and delivered a comprehensive report to the client, outlining key findings, insights, and proposed strategies derived from the market research and strategic planning process. Engaged in discussions with the client to present recommendations, address questions or concerns, and negotiate mutually agreed-upon next steps. Demonstrated effective communication and negotiation skills to build rapport, convey value, and secure buy-in from the client for proposed initiatives.

Creative Idea Generation and Promotion: Conducted in-depth research to identify emerging trends and innovative approaches in promotional activities, proposing creative new ideas to enhance the visibility and impact of the organization. Collaborated with team members to refine and prioritize ideas, leveraging collective expertise and diverse perspectives to develop compelling marketing initiatives aligned with organizational goals and target audience preferences.Team-based Strategy Development: Engaged in collaborative decision-making processes within a cross-functional team to define and shape the organization's marketing strategy. Contributed insights and recommendations to inform strategic direction, leveraging collective expertise and diverse perspectives to develop comprehensive and effective marketing plans tailored to achieve desired outcomes and maximize impact.Social Media Management: Assumed responsibility for monitoring and managing the social media presence of a branch of the organization, overseeing content creation, scheduling, and engagement activities to enhance brand visibility and audience engagement. Utilized analytical tools and metrics to track performance, identify trends, and optimize social media strategies for greater reach and effectiveness. demonstrated proficiency in leveraging social media platforms to communicate key messages, build brand awareness, and cultivate meaningful connections with target audiences.

Industry Research and Analysis: Conducted comprehensive research on industry-related topics, including market trends, consumer preferences, and competitor strategies, to inform strategic decision-making and optimize marketing initiatives. Utilized analytical tools and data sources to gather insights, identify opportunities, and anticipate emerging trends, enabling informed decision-making and proactive adaptation to market dynamics.Strategic Marketing Planning: Assumed responsibility for selecting and implementing effective marketing plans tailored to the unique characteristics and objectives of the brand. Leveraged industry research and market insights to develop data-driven strategies that aligned with business goals, targeted key customer segments, and maximized brand visibility and engagement across various channels.Social Media Management: Oversaw the monitoring and management of the brand's social media channels, including content creation, scheduling, and engagement activities, to enhance brand presence and foster audience engagement. Implemented social media best practices and strategies to drive brand awareness, increase follower engagement, and promote product offerings effectively.Online Sales Operations: Successfully monitored and operated online sales channels, ensuring seamless functionality and optimal performance to facilitate customer transactions and drive revenue growth. Employed effective sales strategies and tactics to attract customers, drive conversions, and enhance the overall online shopping experience, contributing to the achievement of sales targets and business objectives.