Network Technician
Richmond, Virginia
- Managed student and faculty accounts using: Active Directory, Oracle, and Microsoft Developer Network Academic Alliance (MSDNAA)- Creation and deployment of servers – Windows, OS X, and Linux operating systems- Performed installation, configuration, migration, upgrading, and maintenance of PC, software, and related peripheral for non-technical employees and students within the organization- Troubleshoot various network issues affect solutions and collaborate with staff and outside vendors to resolve complex problems- Optimizing network performance by updating hardware and software from time to time- Assisted with day-to-day operations: Back up data into another server, create new workspace for database classes, manage certificates to ensure certain websites are up-to-date