Kalley Nelson

Kalley Nelson Email and Phone Number

Home and Health Clerk @ Metropolitan Market
Issaquah, WA, US
Kalley Nelson's Location
Issaquah, Washington, United States, United States
About Kalley Nelson

Innovative relationship builder combining professionalism with spontaneity, guru at transforming customers into enthusiastic advocates, program manager wizard, project management virtuoso, cat whisperer who patiently trained cat to walk on a leash.Talents:- Excellent at creating and nurturing partnerships between internal teams, end-users, and vendors to achieve company OKRs.- Talented product manager and project coordinator of business campaigns that support internal strategies and company ambitions.- Superb ability to collaborate with all levels of stakeholders to optimize programs and processes for the benefit of the company and end-user.- Proven ability to effectively communicate, actively listen, and diligently pivot when KPIs or end-user requirements need adjustments.- Adept software skills with MS Office, SmartSheet, ServiceNow, Tableau, CRM Systems, Data Central, Fourth Hot Schedules, and other critical business management programs.Talents:- Excellent at creating and nurturing partnerships between internal teams, end-users, and vendors to achieve company OKRs.- Talented product manager and project coordinator of business campaigns that support internal strategies and company ambitions.- Superb ability to collaborate with all levels of stakeholders to optimize programs and processes for the benefit of the company and end-user.- Proven ability to effectively communicate, actively listen and diligently pivot when KPIs or end-user requirements need adjustments.- Adept software skills with MS Office, SmartSheet, ServiceNow, Tableau, CRM Systems, Data Central, Fourth Hot Schedules, and other critical business management programs.

Kalley Nelson's Current Company Details
Metropolitan Market

Metropolitan Market

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Home and Health Clerk
Issaquah, WA, US
Kalley Nelson Work Experience Details
  • Metropolitan Market
    Home And Health Clerk
    Metropolitan Market
    Issaquah, Wa, Us
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  • Mod Pizza
    Information Technology Program Manager
    Mod Pizza Mar 2020 - Dec 2023
    Bellevue, Washington, Us
    - Key Subject Matter Expert (SME) on replacement implementation project for business-critical enterprise back-office restaurant management system, advising on complex inventory management, payroll processes, stores operational procedures, and labor management modules affecting all 600 company stores.- Instrumental Subject Matter Expert (SME) in conducting comprehensive end-to-end User Acceptance Testing (UAT) of the Data Central Web version, resulting in all testers unanimously adopting the Web version over the desktop.- Successfully migrated all 600 stores from the desktop application of DC to the web platform, resulting in the field saving over 50% of their time when performing critical store management requirements.- Effectively carried out all responsibilities of a System Analyst, including analyzing user requirements, designing system solutions, and facilitating system improvements.
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  • Mod Pizza
    System Analyst
    Mod Pizza Oct 2018 - Mar 2020
    Bellevue, Washington, Us
    - Subject Matter Expert (SME) supporting all cross-functional internal teams (Supply Chain, Finance, Analytics, Payroll, Operations) who heavily rely on Data Central (DC) to conduct their day-to-day operations successfully.- Exceptionally managed the product backlog, platform releases, bug fixes, enhancements, and vendor relationships with Data Central (DC), MOD’s back-office restaurant management tool for inventory, ordering, labor, and payroll management.- Essential Subject Matter Expert (SME) supporting the 2021 companywide launch of a new labor model, resulting in over $1M in savings in Q1 2021.- Subject Matter Expert (SME) of daily SmartSheet use to manage a variety of user- stories for Data Central (DC), which included internal store issues, system downtime, release management, payroll runs, end-of-period tasks, field processes, labor calculation changes, enhancement requests, and functionality updates.- Consistently collaborated with MOD field leaders to monitor and analyze key performance indicators (KPIs) across multiple projects using Smartsheet. This facilitated data-driven decision-making aimed at enhancing the overall customer experience within the retail stores.
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  • Mod Pizza
    Training General Manager
    Mod Pizza Feb 2016 - Oct 2018
    Bellevue, Washington, Us
    TRAINING GENERAL MANAGER: AUGUST 2017 – OCTOBER 2018STORE TEAM LEAD: FEBRUARY 2016 – AUGUST 2017- Provided excellent management skills for one of MOD’s most successful stores, with yearly sales of $1.6M and a 26% total unit contribution.- Responsible for the success of 20 future General Managers, one new Vice-President, and one new Regional Director by teaching personnel leadership, Profit & Loss reporting, increasing revenue, proper food and beverage handling, and store operations. - Demonstrated consistent advancement within the organization, starting as a store employee and progressing to a store lead, then being promoted to become one of MOD’s most revered Training General Managers for Western Washington and ultimately accepting a critical role within the Enterprise Systems Team.
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  • Csg Services (Contracted Vendor For Microsoft)
    Tele-Business Development Manager (T-Bdm)
    Csg Services (Contracted Vendor For Microsoft) Nov 2013 - Jul 2014
    - Continuously creating and nurturing relationships with Microsoft (MS) partners by connecting them with local business organizations to keep local SMB’s educated on MS technology solutions.- Point of contact within the Microsoft Community Connections (MCC) program for providing MS Partners and non-profit organizations the marketing tools they require to keep their community educated on technology.- Daily updating and reporting on all accounts utilizing the CRM system.
  • Advantage Legal Group
    Marketing And Administrative Assistant
    Advantage Legal Group 2012 - 2013
    - Designed PowerPoint presentations for general public seminars and real estate education defining MortgageModification, Mortgage Mediation and Bankruptcy resulting in a 25% increase of referrals and clients.- Exceptional planning and execution of corporate meetings, public seminars, trade shows and special events. Skilled in managing the cross-group collaboration for the creation and completion of, online and offline, company collateral.- Talented coordinator of marketing campaigns that support business strategies and company ambitions.
  • Microsoft
    Vendor Agencies On Location
    Microsoft Mar 2006 - Jan 2008
    Redmond, Washington, Us
    Dynamics Technical Product Marketing Team / January 2008 - June 2008 - Managed the Microsoft Dynamics presence at the '2008 Launch Wave Event' leading to a stronger awareness of the Microsoft Dynamics brand.- Assisted in the creation of the Microsoft Dynamics FY09 ROB (Rhythm of the Business) calendar which included company wide corporate strategies, marketing plans and targeted goals.US Local OEM Team / June 2007 - August 2007- Managed and drove Webcasts used for training and increasing education among the US System Builder Technical Team partners.- Created weekly reports for the US Local OEM team management on progress of Technical Team Webcasts for System Builder partners.Worldwide Partner Group / November 2006 - March 2007- Assisted in the design of the $12M marketing plan and strategy for Phase II of the Microsoft PSP (Partner Skills Plus) program resulting in a higher rate of acceptance for this program throughout Microsoft internal teams.-Engaged in heavy cross group collaboration to deploy the PSP (Partner Skills Plus) program into Microsoft Partner organizations.Information Worker Group / July 2006 - November 2006- Assisted in re-organization of internal Office 2007 website to create a user-friendly and organized site for the field.Worldwide Partner Group / March 2006 – July 2006-Managed the cross-group collaboration between Competency Business Managers and Competency Owners to update all offline and online collateral in time for WPC 2006.
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Kalley Nelson Education Details

  • Coursera
    Coursera
    Agile/Scrum Methodologies & Project Managemet
  • Self-Educated
    Self-Educated
    Smartsheet Certification
  • Self-Educated
    Self-Educated
    Pm Linkedin Course
  • Northwest University
    Northwest University
    Business Operations & Leadership
  • Central Oregon Community College
    Central Oregon Community College
    General
  • George Fox University
    George Fox University
    General

Frequently Asked Questions about Kalley Nelson

What company does Kalley Nelson work for?

Kalley Nelson works for Metropolitan Market

What is Kalley Nelson's role at the current company?

Kalley Nelson's current role is Home and Health Clerk.

What schools did Kalley Nelson attend?

Kalley Nelson attended Coursera, Self-Educated, Self-Educated, Northwest University, Central Oregon Community College, George Fox University.

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