Kalli Olek Email & Phone Number

St Louis Park, Minnesota, United States

Brooklyn Center, Minnesota

Provides customer service at the front desk in the entryway of the community center, via in-person communications and over the phone.Registers individuals/families for memberships, programs, and classes via RecTrac.Acts as the building supervisor to keep all visitors safe.Assists visitors from a variety of backgrounds, ages, and needs to find what they are looking for, including (but not limited to): resources, programs, activities, classes, general city information, park/room… Show more Provides customer service at the front desk in the entryway of the community center, via in-person communications and over the phone.Registers individuals/families for memberships, programs, and classes via RecTrac.Acts as the building supervisor to keep all visitors safe.Assists visitors from a variety of backgrounds, ages, and needs to find what they are looking for, including (but not limited to): resources, programs, activities, classes, general city information, park/room rental information, financial aid information, housing information, and other city departments.Uses a variety of resources to assist visitors with concerns not related to the community center or parks and recreation whenever possible.Creates written documentation for work flow procedures and general help guides for both internal staff and external visitors.Utilizes a multi-line phone system and routes calls as appropriate.Assists program supervisors/coordinators with side projects as needed.De-escalate issues and help visitors find what they need to solve their problem or connect them with another staff that is better equipped to assist. Show less

Crystal, Minnesota

I primarily focused on the Public Works dept. (Engineering, Streets/Fleet, Utilities, Parks/Forestry), but also assisted Administration, Community Development (Code Enforcement), and Finance at City Hall. Maintained/updated the city’s safety data sheet (SDS) database.Scheduled various events/meetings for PW, both internally and externally. Created meeting agendas.Coordinated with Code Enf. staff for long grass/noxious weed violations.Assisted with creating social media content… Show more I primarily focused on the Public Works dept. (Engineering, Streets/Fleet, Utilities, Parks/Forestry), but also assisted Administration, Community Development (Code Enforcement), and Finance at City Hall. Maintained/updated the city’s safety data sheet (SDS) database.Scheduled various events/meetings for PW, both internally and externally. Created meeting agendas.Coordinated with Code Enf. staff for long grass/noxious weed violations.Assisted with creating social media content to educate residents on aspects of PW.Maintained the fuel system (prices, adding new employees/vehicles, troubleshooting).Coordinated mass mailings.Proof staff communications, internally/externally.Coordinated with Forestry to issue notices for diseased/hazardous trees (PIMS), and coordinated follow-up.Coordinated with Utilities to find equipment (SENSUS meters/radios) that are malfunctioning, reach out to residents to schedule repairs. Created written procedures for PW tasks.Assisted with field work for PW projects as needed (surveying, distributing door flyers, project markings, etc.)Purchase supplies. Document receipts/purchasing information.Responsible for being the initial point of contact for the entire PW dept. Assisted with elections (registering voters [SVRS/PollPads], issuing ballots, Q&A, helping at polling sites).Assisted with the main City Hall switchboard.Assisted visitors with payments on their utility bill and processing/paying for permits. Assisted with data entry (Laserfiche).Coordinated with staff to organize items for city council meetings and was responsible for assembling/distributing the completed council meeting packets.Received/processed invoices (Tungsten), then routed them to the correct staff.Coded invoices as needed.Assisted a variety of visitors, in respect to many different city depts. De-escalate issues and help visitors find what they need to solve their problem or connect them with another staff that is better equipped to assist. Show less

Brooklyn Park, Minnesota

Various office duties. Receiving, sorting, and handing out the mail. Handle all returned mail. Checking the voicemail for OBGYN doctors to begin the billing process for their procedures. Creating claims for home health and hospice patients. Balancing cash reports for the various clinics. Provide customer service to walk in visitors. Prep interoffice mail. Assist administrative staff as needed. Back up for appointment schedulers as needed. Assist with entering patient payments into the system… Show more Various office duties. Receiving, sorting, and handing out the mail. Handle all returned mail. Checking the voicemail for OBGYN doctors to begin the billing process for their procedures. Creating claims for home health and hospice patients. Balancing cash reports for the various clinics. Provide customer service to walk in visitors. Prep interoffice mail. Assist administrative staff as needed. Back up for appointment schedulers as needed. Assist with entering patient payments into the system as needed. General back up for many different departments. Show less

Maple Grove, Minnesota

Various receptionist duties. Scanning in medical information. Filing forms and seeing that they are filled out correctly. Providing customer service to patients as they wait to be seen. Check in patients. Schedule and reschedule various appointments and procedures. Assist the nursing staff and doctors as needed. Prepping medical charts for upcoming appointments. Receive deliveries.

Brooklyn Center, Minnesota

Basic manual labor. Heavy lifting and pushing of various tables, chairs, and A/V equipment. Take direction from various supervisors as well as working independently. Some slight customer service. Work seamlessly with various groups of people and different kinds of events at various hours of the day/night.

Associate’S Degree

Education record