Digital Marketing:• Develop and implement social media strategies that aligns with the company's overall marketing goals.• Create and publish high-quality content on all social media platforms• Perform market analysis and research on the latest trends.• Managed marketing efforts such as Media invites, Brand kits and KOL/influencer marketing• Assist with reporting and analyzing social media metrics.• Brands responsible: Self Photo Studios (Photomania, Photomatic, Photopia, Photonow), Mulawear 뮬라h어 Singapore, Kolorist Hair Salon, Am I Addicted pottery studio & Cafe, Walking on Sunshine Cafe, LEEKAJA Beauty SalonProject:• Conduct research and analyzing data to identify and define audiences• Devising and presenting new ideas and strategies for Projects• Contributes to and participates in project meetings by presenting background, risks, competitors, expected costs and benefits for proposed projects• Brands responsible: Let's Yori! - Korean Cooking Studio, Bada Hair & Hotel Project

• Manage and create Social Media content for posting (Instagram & Facebook) including content planning and creation, copywriting.• Development of brand awareness and online reputation• Other administrative roles

• Part of the 'Brickosaurs' Event hosted in 2021-2022

• Provide excellent customer service through personalized guest assistance and attained numerous positive google & TripAdvisor reviews from satisfied customers• Managed and accounted for transactions through the usage of Point-of-Sale (POS) system, enquiries, and push merchandise sales• Highly familiar with the flow of the business and In-charge of day-to-day operations such as opening and closing of the store• Effectively prioritized and executed tasks in a high-pressure, tight-budget environment and utilized hands-on knowledge and quick-thinking to solve problems• Efficiently communicated with the headquarters department to update about operations.• Expert of company’s script, protocol, company rules and policies and assist in training new ambassadors with day-to-day operations.

• Represented The Bubble Tea Factory brand with zealousness and integrity • Engaged guests with high energy and enthusiastic storytelling, as the 'Factory lead' position• Accurately and effectively able to handle transactions through the usage of Point-of-Sale (POS) system, enquiries and pushed merchandise sales• Assisted in Food & Beverage Preparation (bubble tea and snacks)

• Promoted learning and creativity in science & technology through imaginative and enjoyable experiences• Provided advices on products and services and assist with exhibit interaction

Sentosa Butterfly Park & Insect Kingdom• Tour guide for pre-school and primary school students learning journey to provide a one-of-a-kind learning experience• Responsible for providing frontline services including admission, ticketing and retail services• Host birthday parties and gatherings