Konstantina Kalodouka Email & Phone Number

Athens, Attiki, Greece

Responsible for the outsourced team of call center agents/team leaders/supervisors in NBG project.• Designated as project manager to ensure all HR issues (onboarding, offboarding, payroll processing, contract renewals, exit interviews) are aligned with NBG project strategy as well as ICAP O.S. legacy • Fully responsible for the selection process of new openings in the project• Strengthen employee’s performance and monitor KPIs• Provide consultation on people development • Participate in succession planning• Manage the resolution of employee complaints• Act as liaison between employees and NBG Managers

ICAP Group is one of the most successful regional Business Services Groups in South Eastern Europe.ICAP Group dynamically responds to the needs of contemporary enterprises and helps you become an “Employer of Choice” by offering a wide range of Human Resources services. Main Duties: Recruitment / Headhunting - identifying and approaching suitable candidates, Business Development, Client Service

ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business. ManpowerGroup serves both large and small organizations across all industry sectors through four main brands and offerings: ManpowerGroup Solutions, Experis, Manpower and Right Management.• Responsible for the smooth payroll procedure for permanent & temporary employees.• Responsible for hiring and termination paperwork in cooperation with payroll department.• Manage & follow up of employment contracts• Daily follow-up of employee requests and issues.• Keep up to date personnel and other employment files• Administer compensation & benefits procedures

• Maintain employee files • Compensation & benefit administration• Coordinate training and HR events• Arranged interviews, participated in selection process & administer ability tests• Provided orientation to new hires

Msc, Strategic Human Resources Management

Bachelor'S Degree, Psychology