I'm leading the transformation of our HR SaaS platform to enhance hiring and recruitment in Latam. My focus is on integrating Artificial Intelligence to optimize talent acquisition. I work on designing an intuitive experience for both individual users and companies, aiming to increase process efficiency by over 60%.

I'm leading the design of the first public royalties management platform for the Departmental Secretariat of Mining and Metallurgy in Oruro, Bolivia. This initiative aims to increase operational efficiency by over 40% through the digitalization of manual inspection and oversight processes, reducing control/validation times, minimizing human errors, preventing fraud, and lowering associated costs.I collaborate closely with business, legal, operations, and engineering teams to understand… Show more I'm leading the design of the first public royalties management platform for the Departmental Secretariat of Mining and Metallurgy in Oruro, Bolivia. This initiative aims to increase operational efficiency by over 40% through the digitalization of manual inspection and oversight processes, reducing control/validation times, minimizing human errors, preventing fraud, and lowering associated costs.I collaborate closely with business, legal, operations, and engineering teams to understand specific needs and constraints, implementing user experience improvements that enhance system performance and usability. Show less

I'm redesigning the miles redemption experience on the web platform "Membership Rewards" by American Express and Banco de Guayaquil, managed by Promotick. This project aims to improve satisfaction and streamline the process for over 100,000 customers, increasing engagement by 40% and reducing redemption time by 50%.I'm completely renewing the shopping experience on Giftealo's e-commerce platform, focusing on optimizing the acquisition of over 300 corporate gift cards in 4 countries… Show more I'm redesigning the miles redemption experience on the web platform "Membership Rewards" by American Express and Banco de Guayaquil, managed by Promotick. This project aims to improve satisfaction and streamline the process for over 100,000 customers, increasing engagement by 40% and reducing redemption time by 50%.I'm completely renewing the shopping experience on Giftealo's e-commerce platform, focusing on optimizing the acquisition of over 300 corporate gift cards in 4 countries. This project encompasses both individual customers (B2C) and businesses (B2B), aiming to significantly improve accessibility and efficiency in the purchase process by over 60%. Show less

Product Manager at StellartWeb Designer of Grand LineProduct Designer for ErabambúUX-UI Designer for C.M. DayenúUX-UI App Redesigner for HatunWeb Designer for MyR PsicólogosWeb Designer for NeserconBranding & Web Designer for Spondylus EnergyManager of Automated inbound marketing campaign for Stellart & AstroGoCreation of online training video courses for High-Ing and Instituto Ábaco

I led and executed over 60 improvements and initiatives for digital product and service offerings in Health Insurance E-commerce alongside the Growth team, increasing conversion rates from 3.5% to 8% through optimization of the purchase journey, payment experience, and customer service via WhatsApp Chatbot.I participated as a Service/Product Designer for more than 5 innovation projects and strategic partnerships, collaborating with multidisciplinary teams to ensure user-centric… Show more I led and executed over 60 improvements and initiatives for digital product and service offerings in Health Insurance E-commerce alongside the Growth team, increasing conversion rates from 3.5% to 8% through optimization of the purchase journey, payment experience, and customer service via WhatsApp Chatbot.I participated as a Service/Product Designer for more than 5 innovation projects and strategic partnerships, collaborating with multidisciplinary teams to ensure user-centric, business-aligned solutions. Show less

I led the automation project for the Sol-Dollar exchange rate for the client "Minera Yanacocha", handling stakeholder meetings and solution documentation.I designed the experience and processes for web scraping automation from the SBS portal and integration with SAP FI, including real-time notifications. This enabled the elimination of potential errors due to human intervention in the exchange rate loading process within the finance module.