- Having knowledge about ITIL Management (Service Now Portal) and compliance management.- Having Knowledge about JAMF (a mobile device management system).- Understand IaaS, PaaS, and SaaS cloud services.- Install, configure, troubleshoot, maintain, upgrade, and decommission information systems infrastructure for a secure computer systems environment.- Good understanding of Windows, Mac, and ChromeOS operating systems.- Capable of prioritizing and work on multiple tasks simultaneously. - Excellent analytical/problem-solving skills with attention to detail.- Ability to analyze and research: Assess a situation, gather information, draw conclusions by making technical reports.- Understand VDI and GCP services.
Wipro Limited
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Team LeadWipro Limited Dec 2023 - PresentAhmedabad, Gujarat, IndiaDesignation: Administrator at Adani Enterprise Ltd. (Client Side)- Handling VVIP support (GM and above designation).- I have provided support like Software support (O365, Adobe, AutoCAD, etc…), Hardware support, Printer support and network support.- Having knowledge about ITIL Management (Service Now Portal) and compliance management.- Having Knowledge about JAMF (a mobile device management system).- Co-ordinate with vendor, and resolved the issue.
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Desktop Support EngineerRenovision Automation Services Pvt.Ltd Mar 2020 - Jun 2021Ahmedabad, Gujarat, IndiaHandling network management LAN, WAN, Wi-Fi.- Software support, Outlook support, Hardware support, Printer support.- Having knowledge about ITIL Management (Service Now Portal) and compliance management.- PAN India Remote support using Microsoft Teams, Bomgar, Cisco Webex. -
It ConsultantCms It Services Aug 2019 - Feb 2020Ahmedabad, Gujarat, IndiaResponsible for managing all IT infrastructure, operating system, software support, Email support, Internet management, Wi-Fi connectivity, installation and maintenance of system, Printer support.- Handling ticket portal, Co-ordinate with vendor and supervision of daily activities.- Remote support provides using Any Desk.• I have 1-year experience on personal work or business.- Assemble/dissemble computer, customize computer, Antivirus installation, Operating system installation.
Kalpesh Thakor Education Details
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Computer Engineering
Frequently Asked Questions about Kalpesh Thakor
What company does Kalpesh Thakor work for?
Kalpesh Thakor works for Wipro Limited
What is Kalpesh Thakor's role at the current company?
Kalpesh Thakor's current role is IT Support || System Administrator || IT Executive ||O365 || Active Directory || JAMF || ChromeOS.
What schools did Kalpesh Thakor attend?
Kalpesh Thakor attended Gujarat Technological University (Gtu).
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