Sr. It Manager
CurrentWorking with JM Baxi & Co. for Port Community Systems( PCS 1x) Implementation and Support. Project-related Indian Port Association (IPA) - Govt. Of India. and Managing IT Operation.• Database Migration Oracle to MSSQL. (MS SSMS Tool)• Identify project resource requirements and skills required by personnel.• Monitor project progress through reviews/Scrum using Agile.• Review and Approve Management (Symphony) /Technical documents. (Redmine)• Measure, Record and Analyse project metrics and project problems.• Facilitates meetings with the project team to discuss progress and issues.• Alters the scope of the Implementation or obtains additional resources, as required, to ensure that the project is completed on schedule.• Co-ordinates communication between the Implementation and internal team members.• Provides regular Implementation updates to the steering committee.• Supports the Implementation team in all Implementation efforts.• IT Operation Management (IT Budget, ISO/QMS Audit, VAPT,ITSM/ISMS)• OTRS Ticketing Tools Implement and Managed Helpdesk Team.• SLA Management.