Kalpana Hariprasad Email & Phone Number

Lynnwood, Washington, United States

Write, edit, review, and proofread technical documents for accuracy, completeness, export compliance regulations, style guide correctness before releasing and submitting to customers. Coordinate with customers for approval of documents. Create and document internal policies for compliance with industry & company standards. Coach and mentor junior writers to produce high quality deliverables within strict deadlines.Key Achievements:● Enhanced document accuracy and timeliness with metrics and peer reviews, thus achieving 100% quality since 2017.● Improved turnaround time for document approval from the customer, by implementing and taking ownership of the follow-up process. Achieved 45% quicker turnaround.● Streamlined customer disposition processing in the data management system, which reduced time per disposition by 20 minutes.● Addressed functional issues in the transition to Team Center Unified that improved team efficiency.● Conducted final reviews and checks for engineering documents, which reduced customer disapproval by 25%.● Boosted PDM usage efficiency by approximately 20% in 2023 through the implementation of a configuration management issues log.● Implemented an IT ticketing system for engineering document requests to establish a centralized process.● Anticipated workload, coordinated with offshore writers, completed 8 documents within 2 days, thus earning a Kudos Award.● Received an Excellence Award for completing a 1034-page Qualification Test Procedure for the C919 program that facilitated milestone payment for the company.

Bellevue, Washington, United States

In my role providing engineering support for the Energy Efficiency Services team, I assisted in the negotiation, management, and administration of energy efficiency related contracts. Established and maintained positive relationships with counterparts, industry stakeholders, other organizations, and PSE departments. Maintained and ensured the integrity of the contracts database. Developed and implemented operational plans, policies and procedures while actively collaborating with other project teams to deliver successful outcomes.

Redmond, Washington, United States

Partnered with leader and executive office with management of Rhythm of Business calendar and preparing and/or coordinating internal and external engagements and communications as required.Reviewed operating budget and spend, identifying near-overages and issues. Partnering with Finance to ensure no reporting discrepancies. Acted as final approver on all team expense reports, ensuring coding accuracy.Prioritized deliverables across multiple projects amidst shifting workloads.Daily team support includes new hire set up, purchase of goods and services, and processing invoices.Identified risks and challenges within core area of responsibility and communicated these to relevant stakeholders.

India

I trained employees and students in information technology, developing program initiatives like training plans to onboard and register associates. I kept records and distribution lists for the program, and I collaborated with cross-functional teams to create a strategy for retaining associates. I also worked with companies to secure placement offers for successful associates.

Diploma In Computer Science, Computer Science

Bachelor'S Degree, Physics