• Helped in developing internship culture in the campus.• assisted students in securing internships and professional courses to enhance their career prospects.By being an ISP, I have gained valuable skills in communication, networking, and leadership.

• Resolved 40+ concerns each shift with effective help to the customers.• Provided customers with effective ways to resolve complaints and service issues by effectively communicating their concerns.• Provided detailed information on more than thousands of products and service options so customers could make informed purchase decisions.• Assessed problems and developed possible solutions after collecting customer information.• Maintained CSAT, quality, and RR scores… Show more • Resolved 40+ concerns each shift with effective help to the customers.• Provided customers with effective ways to resolve complaints and service issues by effectively communicating their concerns.• Provided detailed information on more than thousands of products and service options so customers could make informed purchase decisions.• Assessed problems and developed possible solutions after collecting customer information.• Maintained CSAT, quality, and RR scores to keep my performance high.• I always probed the customer for general information in order to help them further.• Memorized entire line of company products and services, including prices and special discounts. Show less

Worked on multiple projects like US Mortgage, Title search, 1st KEY, NPS, SCI, BOL & AVR.• Adhered to strict data confidentiality policies to prevent information leakage.• Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.• Organizing and maintaining data files for easy access and retrieval.• Processed and updated properties for residential clients utilizing the NPS system to update preferred… Show more Worked on multiple projects like US Mortgage, Title search, 1st KEY, NPS, SCI, BOL & AVR.• Adhered to strict data confidentiality policies to prevent information leakage.• Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.• Organizing and maintaining data files for easy access and retrieval.• Processed and updated properties for residential clients utilizing the NPS system to update preferred description.As an Associate, I have developed strong skills in accurately inputting, organizing and maintaining large volumes of data. I have experience working with various databases and spreadsheets, as well as attention to detail and strong time-management skills to ensure that projects are completed within deadlines. Show less