Kalyani P. Email and Phone Number
Kalyani P. personal email
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A passionate & detail oriented Scrum Master/Delivery Lead / Technical Business Analyst with a proven ability to engage with business & stakeholders to improve value stream mapping & accelerate initiative delivery. I bring a variety of 15+ years' industry experience in multiple business domains- Cloud Integrations, Retail, Telecom, Banking & Financial - Digital, Fraud & Risk domains • Extensive experience in mentoring and coaching multiple teams in Agile mindset and values• Collaborate with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs• Experienced in contributing to Product Road Maps and Strategy• Experienced in successful End to End delivery from inception to customer value realizations – multiple Agile Teams in Woolworths, NBNCo, Telstra, Qantas, Westpac for Greenfields, BAU initiatives, Digital Application, AWS Cloud, GCP, Big Data• Proven experience on Big Data analytics and migration to AWS Cloud and GCP Cloud for enriched and informed Business Process Automation and Analytics• Experienced in streaming data from ServiceNow to Azure Data Lake• Experienced working with data -excel, SQL.• Experienced in Customer Service Assurance and Business Process Automation – Incident Management & Service Requests• Capability to think holistically and strategically, understand business dynamics, and manage large amounts of data.• Knowledge of technical concepts around system technologies and integration• Proficient in facilitating daily scrum and other cadence meetings - sprint planning, end-user demo’s, retrospectives, backlog grooming, program increments & release planning• Creative ability on problem solving and conflict resolution for constructive outcomes• Highly experienced in Distributed Agile delivery• Certified SAFe Practitioner• Certified SCRUM Master
Nsw Department Of Customer Service
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Principal Business Analyst - Digital, RegulatoryNsw Department Of Customer ServiceSydney, Nsw, Au
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Principal Business Analyst - Digital, RegulatoryNsw Department Of Customer Service Jan 2023 - PresentHaymarket, Nsw, Au• Leading discovery for Regulatory Transformation to build valuable solutions for Transport business and technology stakeholder • Consulting various stakeholders such as Product Managers, Regulatory Owners and team through the Digital delivery process• Adept in Agile Product Development - use relevant frameworks and techniques that facilitate delivery.• Understanding complex business problems and working closely with Solutions Architects and Technical Leads to design the solution that best meets the customers’ requirements.• Optimise delivery by being able to identify and recommend appropriate solutions to complex problems, balancing requirements and technical limitations whilst maintaining the focus on the target outcomes.• Eliciting high level business requirements and translating those into system functionality using, document analysis, requirement workshops, surveys, site visits, business process descriptions, user surveys, competitor analysis, use cases, scenarios, business analysis, task and workflow analysis• Working hand in hand with the Architecture team to ensure the technical solutions are robust, scalable and deliver value for the intended target state• Identify potential risks associated with program initiatives and develop comprehensive mitigation strategies.• Contributing to Business Analyst community within Digital space -
Lead Business Analyst - CyberTransport For Nsw Jun 2022 - Jan 2023Multiple Locations Across The State, Nsw, Au• Working experience in the facilitation of groups during planning and design activities, change management activities whilst demonstrating the ability to effectively communicate to the technical and non-technical staff at all levels of the organisation.• Superior analytical, conceptual and problem-solving skills and excellent interpersonal, oral and written communication skills and presentation skills• Develop, model, and provide a strategic point-of-view on the target-state including modelling and communicating transitionary states required to reach the target state.• You will then work across the redesign and uplift of business operating model and involved processes, business value mapping and risk assessment with senior management • Developing the operational readiness plan and supporting the organization cultural shift for DLP• Actively supporting and developing a comprehensive iterative rollout plan for DLP implementation agency wide for TfNSW -
Program Business Analyst/ Technical Product Owner- Team & Customer Experience & InsightsWoolworths Group Jul 2020 - Mar 2022Bella Vista, Nsw, Au• Worked closely with the Product Managers and technical teams to understand and implement the product vision and roadmap by required milestones.• Translating conceptual customer requirements into functional requirements in a clear manner that is understandable to technical/project team• Leading and driving ongoing stakeholder engagement to build relationships and set expectations• Identifying and managing risks and implementing mitigation strategies where needed.• Driving relevant software development life cycle business responsibilities such as user acceptance testing, production verification testing, and release management.• Participating in, and driving the continual improvement of ways of working• Effectively communicating insights about the end users’ needs, to ensure that the interests of the end user are appropriately represented, and to ensure sequencing is logical and prioritised to deliver value to the customer/end users.• Working with Data Analysts, Data Architects and GCP Cloud Team to effectively deliver the migration of complex business data from different systems• Conduct Data Governance and Data Classification • Mining Data using SQL(Big Query) to support right data for right solutions and improve the on the insights that can be derived• Validate data related requirements to ensure they are represented in the solution designs and support the delivery of the needed value• Manipulating large quantities of data as well as analysis and presentation of data and using formulas, VLOOKUPs and pivot tables.• Tools like – LUCID Charts -
Scrum Master & Business AnalystTelstra Dec 2018 - Oct 2019Sydney, Nsw, Au• Worked as a SCRUM Master & Business Analyst for Telstra’s Service Assurance BAU Stream• Established and evolved SCRUM & KANBAN practices in BAU Stream involving daily operations and Integration initiatives with highly complex Service Now implementations• Coached and helped setup self-organizing and high performing teams under global delivery model. Teams distributed across 3-5 locations• Delivered complex implementations and customer on-boarding initiatives with Agile Delivery Model• Help optimizing the operations process in teams for faster Incident Resolution for continuous improvement• Worked as a key advisor in setting up the BAU Business Team on their agile journey involving Product Backlog grooming and organization, user story writing techniques, prioritization techniques – Cost of Delay. Encouraged and helped define and prioritize automation of business processes• Established ART reporting and road map improvement cadence meeting -
Iteration Manager & Business AnalystNbn™ Australia Apr 2016 - Dec 2018North Sydney, Nsw, Au• Extensive experience in leading & mentoring development teams to transition into Agile mindset within NBNCo for almost 3 years. • Successful track record of building three Agile Teams to deliver critical greenfield solutions for NBNCo, that contributed to uplift organizations’ Agile transformation journey• Facilitating agile ceremonies and best practices to build self-organized teams for continuous delivery and relentless improvements • Coaching and mentoring Team and Product Owners to cultivate agile culture• Support & enable change leadership through cohesive and timely communication and engagement activities across stakeholder groups in business &IT • Conduct detailed change impact assessments from business & technical perspective • Contribute to the development of change objectives and measures of success that align to program’s strategy and business values• Expertise on delivering highly complex technical initiatives for AWS, Big Data Analytics & Salesforce• Delivered the initiative to setup a data processing platform. Solution included open source technologies –Apache Spark, Zeppelin, and Elastic Search. Built on AWS cloud.• Delivered initiative to create a searchable database and APIs for location data using Elastic Search & Kafka• Proficient understanding of Workflow & Reporting Tools – JIRA, X-Ray & Confluence• Certified SAFe Practitioner• Certified SCRUM Master -
Technical Test LeadPlanit Testing Oct 2015 - Mar 2016Sydney, Nsw, Au -
Test Manager, Native Apps @ Westpac GroupInfosys Feb 2013 - Sep 2015Bangalore, Karnataka, In• Currently working as Functional & Automation Agile Test Manager for Westpac Mobility Projects• Managing all the critical projects E2E involving –Native Apps Testing Project for Online Transformation• Responsible for all the test deliverables including Test Strategy, Test Plan to Project Closure Report, Work and Efforts estimations, Resources and Task Allocations, Escalation and Conflict Management• Responsible for end-to-end program test management covering entire SDLC (from requirements to market release) including capacity planning, scoping, release planning, status reporting, scheduling, quality, testing and risk management• Recommend framework and implement testing tools to align the program's needs with Agile development methodology.• Leading and mentoring Testing groups(functional and automation ) to facilitate the Technical & Business Process understanding• Support User Acceptance testing with Business PIV Team by reviewing the coverage and automating E2E functional scenarios.• Ensure mobile requirements are lined up to the Business Process for the Westpac Live Platform by gathering requirements from business stakeholder and assist in defining the functional requirements with the BA team -
Perfomance Test LeadInfosys Nov 2011 - Feb 2013Bangalore, Karnataka, In• Performance Test Lead for 2 years on Card and Payments, Risk & Fraud portfolios, ESB(Middleware) domains from offshore.• Coordinating with the Client, Management, Developers, Business Analyst & QA team members• Performing the complete test management including Test Planning, Work & Efforts Estimations, Resources & Task allocations, TCs & Test Report reviews, Test Execution, Defect Tracking, Test Reporting and end to end coordinating with onsite and offshore teams.• A range of competencies gained over years of experience in increasingly responsible roles, with different project phases including Project Initiation, Planning, Execution and Closure.
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Senior Engineer- Testing (Automation)Opus Software Solutions Sep 2010 - Dec 2011Alpharetta, Georgia, UsFinance Domain: (Cards Management)Selenium-RC + C# Automation Project: other tools NUnit, VSS and Cruise Controller.Managing the Automation Deliverable, Mentoring and Assisting team for the daily automation task -
Qa EngineerCybage Dec 2007 - Jul 2010Pune, Maharashtra, InManual + Automation testing -
QapPremier Technology Group 2006 - 2007
Kalyani P. Skills
Kalyani P. Education Details
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Andhra UniversityComputer Application
Frequently Asked Questions about Kalyani P.
What company does Kalyani P. work for?
Kalyani P. works for Nsw Department Of Customer Service
What is Kalyani P.'s role at the current company?
Kalyani P.'s current role is Principal Business Analyst - Digital, Regulatory.
What is Kalyani P.'s email address?
Kalyani P.'s email address is ka****@****ail.com
What schools did Kalyani P. attend?
Kalyani P. attended Andhra University.
What are some of Kalyani P.'s interests?
Kalyani P. has interest in Cooking And Gardening, Sketching.
What skills is Kalyani P. known for?
Kalyani P. has skills like Testing, Requirements Analysis, Test Automation, Manual Testing, Test Planning, Sdlc, Qtp, Agile Methodologies, Quality Assurance, System Testing, Selenium, C#.
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