Kalyan Kondru, Pmp® Email & Phone Number

Visakhapatnam, Andhra Pradesh, India

Vizag

Our company caters IT solution services to distinguished and international clientele such as The World Bank, UNICEF along with the Indian Government.I have extensive project management experience, having had the opportunity to work on a health tracking app for the AP govt, an internal change / transformation project and a strategy project involving various business frameworks.- Led 2 teams and introduced IT to Agile using scrum and JIRA.- Performed the role of a project manager for 2 projects in parallel while being the primary scrum master of both the teams.- Took the Responsibility of driving and ensuring that all agile practices were maintained, end-to-end, for each project engagement across the enterprise.- Facilitated all agile scrum ceremonies which included daily scrums, backlog grooming, sprint planning, sprint review, demos, and retrospectives.- Sole ownership of finalizing/approving the Business requirement documents, creating FRDs, wireframes, planning, testing plan, execution, and deployment.- As a quality manager for the company managed client rollout mails, releases, meetings, managing/coordinating the teams for the entire project flow of all projects running in the company and Training fresher's joining the company.

Salt Lake City

Project - Web Donation Platform Backlinking● Deploy solutions to build a strong backlink profile and amplify traffic to the organization’s web donation platform ● Constructed comprehensive web traffic Data Sets for a network of 170 hospitals by utilizing VBA macros in Excel for data scraping and importing● Developed a solution design - a combination of creating high-quality content, networking with member hospitals, and employing strategic link-building tactics across target websites● Spearheaded the strategic placement of our logo on member hospital websites to enhance visibility and channel traffic to boost donation figures● Delivered actionable insights utilizing Tableau to the Chief Marketing Officer (CMO)● Tailored partner hospital communication strategies utilizing newsletters, website content, and content marketing efforts● Ensure consistent representation of the brand experience and solution messaging at key industry events and our organic events

Visakhapatnam

• Acted as international liaison by coordinating with 3 international work sites to ensure seamless project execution and maintained alignment with project goals - 100% regulatory targets & SLAs met• Identified process improvement opportunity in customer identification and streamlined the process resulting in $300,000+ savings• Over 1000 labor hours saved for a team of 50 through optimization and lean management• Led training for 20 existing employees resulting in 50% increase in resolved issues• 100% accurate customer response as Subject Matter Expert for individualized solutions

Visakhapatnam

• 33% faster resolution of customer concerns with product familiarity and customer focused solutions• Over 50% increase in sales by presenting solutions to meet customer needs• 100% accuracy in customer issue resolution through consistent database utilization

Mba, Business Administration, Management And Operations

Activities and Societies: - Recipient of the Whitmore Global Management Certificate The Global Business Certificate is the highest form.

Bachelor Of Arts - Ba, Public Administration