Kalyna Hanover Email & Phone Number

Cary, Nc, Us

Memphis, Tennessee, United States

Partner with organizations that work together to advance global education and foster meaningful connections across cultures. Collaborate with volunteers across 6 states to deliver high-quality programs and global education resources. These include immersion-based study abroad experiences in over 40 countries worldwide; opportunities to host foreign AFS exchange students; and global learning workshops and curricula for educators, schools, and businesses.

Memphis, Tennessee, United States

Served in many capacities on various contracts for diverse companies including Certified Language International, World Relief, AgingX, Medtronic, and Vote4Jeev.𝗨𝗸𝗿𝗮𝗶𝗻𝗶𝗮𝗻 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗜𝗻𝘁𝗲𝗿𝗽𝗿𝗲𝘁𝗲𝗿 | 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 • Elevate customer experience by conveying complex medical terminology accurately bridging linguistic and cultural barriers in healthcare.• Improve client loyalty and repeat business by faithfully maintaining patient confidentiality and adhering to professional ethics standards. Establish repeat customer booking requests due to a natural ability to connect and establish rapport. 𝗨𝗸𝗿𝗮𝗶𝗻𝗶𝗮𝗻 𝗥𝗲𝗳𝘂𝗴𝗲𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗔𝗺𝗯𝗮𝘀𝘀𝗮𝗱𝗼𝗿 | 𝗪𝗼𝗿𝗹𝗱 𝗥𝗲𝗹𝗶𝗲𝗳• Facilitated the integration of refugee families into the community by providing comprehensive support services such as housing assistance, healthcare access, and job placement.• Enhanced case management by conducting individual needs assessments, translating materials, and effectively identifying available resources to meet community needs.𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 | 𝗩𝗼𝘁𝗲𝟰𝗝𝗲𝗲𝘃 • Managed campaigns from fundraising to donor prospecting, curated events, and recruited, trained, and supervised volunteers.• Evaluated and optimized campaign strategies, adapting to evolving circumstances and working closely with campaign leadership to hit fundraising targets.𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 | 𝗠𝗲𝗱𝘁𝗿𝗼𝗻𝗶𝗰• Successfully supported the launch of a new business unit, Orthopedic Solutions, within a global healthcare technology company.• Collaborated effectively with product and therapy marketing teams to create customer-centric communications, contributing to business objectives and delivering measurable results.

Greater Memphis Area

Non-profit government-affiliated agency provides assistance and information to the aging and disabled in four counties supporting 200,000 older adults with an annual budget of $7M.Appointed as temporary Director of the County Aging Commission agency improving customer experience, employee engagement, workforce development, and retention strategies for a team of 40 in 5 departments. Volunteered at the Independent Transportation Network organization, and researched the potential of forming an Aging Resources Collective.

Greater Memphis Area

A consultancy specializing in digital marketing strategy, customer experience, employee engagement, content creation, and developing effective campaigns for digital platforms.Recommended process improvement methodologies that empowered small business owners to grow sales with social media, and branding, and develop a content strategy on a budget. Researched and selected relevant third-party software partners and customized platforms for each client to help save software investment. Launched direct marketing/CRM and marketing automation programs to support sales objectives.

Greater Memphis Area

Provider of financial solutions specializing in accounts receivable factoring for small and mid-size B2B companies, serving 500 companies in 38 states with annual revenue of $10 M. Spearheaded the launch of both internal and external websites, providing comprehensive training to sales and management teams. Garnered local earned media and bolstered sales collateral toolkit, marketing automation, CRM, and direct marketing strategies. Leveraged professional networking and Economic Development resources to extract strategic business intelligence and conduct data analytics, resulting in new business leads. Recruited, hired, trained, and managed new hires and developed an employee engagement and onboarding program.

Ba, Marketing /Communications

B/A, Marcom

Activities and Societies: Sigma Delta Tau