Kalyn Bell Email & Phone Number

Vienna, Virginia, United States

Vienna, Virginia, United States

• Manages membership inbox and calls, assisting members with general membership inquiries, account updates, and invoice payments.
• Manages member data using Salesforce to update member information, create invoices, process payments and refunds, and reports.
• Works with all Service Providers and Owner organizations to update and manage the members on their membership rosters.
• Utilizes Salesforce to generate the monthly new member report to create and send new member digital badges.
• Works with the Membership Manager to create and process membership renewal invoices

Silver Spring, Maryland, United States

• Assists with various office administrative functions, including ordering office supplies, answering telephone
• inquiries, photocopying, and monitoring incoming/outgoing facsimiles
• Managed and assisted over 18+ candidates at once through the hiring and onboarding processes.
• Processed payroll daily for 160 caregivers, including sick time and PTO. I also assisted with billing and medical
• records processes.
• Managed and updated over 200+ caregivers’ credentials while re-educating them on maxim policies and

Newport News, Virginia, United States

• Managed a group of 10-15 volunteers and assigned tasks based on their strengths and weaknesses.
• Created and facilitated service learnings and reflections to engage students and enhance their learning.
• Participated in leadership development and learned about team dynamics through team building exercises.

Newport News, Virginia, United States

• Plan and facilitate weekly Bonner meetings and team building exercises for 35 program participants.
• Mentored incoming Bonners in 1:1 consultations on time management and by creating bonding events.
• Planned and conducted civil discourse meetings and events on campus.
• Write and inform Bonners of program updates through concise weekly newsletters

Florida, United States

• Created writing prompts online to aid clients in the creation of their own Legacy Book.
• Facilitated a presentation for 30 students about the importance of conveying their stories.
• Created customer engagement deliverables that were distributed to 100+ customers.
• Evaluated Legacy Kept organization through SWOT, PESTLE, and competitive analysis.
• Conducted weekly customer experience team meetings and delegated weekly tasks to team members.