I'm a dedicated customer service representative with a love for Information Technology and Software Development. A mother of two beautiful daughters, I took off time from work to raise them, but now that they're beginning to live their lives, I'm ready to re-enter the workforce. I have a variety of professional and pre-professional skills that makes me a force to be reckoned with in any position I work. Including coursework in illustration and experience as a Junior Software Developer. I'm a empathetic customer services representative, a dedicated worker, and creative problem solver.