• Delivering a superior level of customer service, always aiming to exceed expectations• Displaying professional, punctual and polite conduct at all times• Taking full responsibility for passenger’s safety and the transportation of their goods• Ensuring compliance to all industry best practices, including health and safety requirements

• Served as the lead point of contact for all hub customer account management matters• Analysed clients’ needs, developed and delivered individualised business solutions promptly• Built and maintained ongoing solid client relationships, gaining referral and repeat business• Developed volumes of business within the existing client base and identified new client opportunities

• Performed door-to-door sales in various neighbourhoods, with a focus on the promotion of ICT products and services offered by Spark in adherence with company policies and standards• Presented products and services to prospective customers, covering key features, benefits and advantages for the potential customer• Negotiated terms and gained sales and exceeded sales targets• Developed prospecting lists, followed-up with potential customers and completed after-sales calls to ensure complete customer satisfaction• Trained new sales representatives to ensure that they fully understood the products and processes