• Conducted initial customer interactions, helping and addressing inquiries.• Identified and recommended appropriate products to meet customer needs.• Performed comprehensive store operations responsibilities.• Managed daily transactions and handled cash operations efficiently.• Delivered product demonstrations and engaged customers in informative discussions.

1. Engage with customers in a professional and friendly manner to understand their needs and provide tailored solutions.2. Demonstrate in-depth knowledge of TELUS products and services, including mobile plans, home internet, TV, and smart home solutions.3. Meet or exceed individual sales targets by effectively presenting and upselling TELUS products and services4. Building a Book of Business by making outbound calls to new clients and follow-up with existing.

1. Responsible for managing end-to-end recruitment processes for various positions within the organization.2. Utilized various recruitment channels, including job boards, social media platforms, and professional networks, to identify potential candidates.3. Successfully sourced, screened, and interviewed candidates to assess their qualifications and fit for specific roles.

 Partnered with business leaders to develop and implement HR strategies aligned with organizational goals. Supervised and led a team of HR professionals, ensuring high-quality HR services and support. Monitored team performance and provided coaching and mentoring to improve productivity and service levels. Managed employee relations issues, resolving conflicts and maintaining a positive work environment. Developed and delivered training programs to enhance employee skills and career development.

1. Worked in an inbound and outbound platform for AT&T with customers to understand their needs and provide tailored solutions.2. Demonstrate in-depth knowledge of AT&T products and services, including mobile plans, home internet, TV, and smart home solutions.3. Meet or exceed individual sales targets by effectively presenting and upselling products and services