Kamal Kumar Email & Phone Number

Dubai, Ae

United Arab Emirates

Hyderabad, Telangana, India

"As a co-founder I spearhead initiatives to support and invest in small businesses. With a focus on strategic growth and development,

Oman

In my role as Assistant Restaurant Manager at Paul Restaurant, I managed all restaurant activities and ensured compliance with company standards to boost sales and utilize resources optimally. I maintained strict sanitary procedures for food handling, ensured the kitchen was neat and clean, and upheld the highest quality of food preparation. I also ensured financial targets were met through effective KPI analysis and implementation. Additionally, I administered staff performance, scheduled and evaluated restaurant operations, provided employee training, and maintained a thorough knowledge of food and beverage protocols. My role also involved ensuring compliance with security procedures to protect employees and customers, resolving complaints, maintaining food quality, and managing operational costs."**Key Achievements**:- **Increased SS 2020 delivery sales by 49.43% LFL 2019.**- **Developed 3 employees who have been promoted and are currently mentoring other team members.**- **Successfully launched the delivery platform, maintained one of the highest ratings in Oman.**- **Opened Le Chariot City Centre Qurum and Le Chariot Omantel HQ Muscat.**- **Managed 3 outlets: Paul MGM, Le Chariot City Centre Qurum, and Le Chariot Omantel HQ Muscat.**- **Achieved "Highest EBITDA" in Oman, awarded April 2019.**- **Achieved "Highest LFL Sales" in Oman, awarded April 2019.**- **Achieved "Highest VOC" result in Oman, awarded April 2019.**- **Achieved an 18% increase in YTD sales in 2018 compared to LFL 2017.**- **Achieved "Platinum Award" by Boecker in 2015, 2016, 2017, 2018, and 2019.**- **Increased APG by 14.48% LFL 2015.**

India

"In my role as Food and Beverage Executive at Marriott, I managed various aspects of food and beverage operations, ensuring high standards of quality and service. My key responsibilities included:- **Operational Management**: Overseeing daily operations of food and beverage services.- **Team Leadership**: Training and motivating staff to ensure optimum contribution.- **Quality Assurance**: Maintaining high standards in food preparation and presentation.- **Customer Service**: Ensuring guest satisfaction by addressing and resolving complaints effectively.- **Budgeting and Cost Control**: Assisting in budgeting and managing operational costs efficiently.**Key Achievements**:- **Highest Guest Satisfaction in ASIA PACIFIC**: Led the team to achieve the highest guest satisfaction in the Asia Pacific region for one year.- **Maximum E.D.P in Marriott Complex**: Led the team with the maximum Employee Development Plan.- **Highest A.E.S Score in INDIA**: Achieved the highest Associate Engagement Score in India.- **Appreciation Letter from G.M.**: Received an appreciation letter from the General Manager.

Bachelor Of Hotel Management, Hotel Management

High School Diploma