Md Kamal Uddin Email & Phone Number

Abu Dhabi, Abu Dhabi, Ae

Abu Dhabi Emirate, United Arab Emirates

❖ Solely managed IT operations across all branches of Jovera Group.❖ Continued responsibilities from the IT Engineer role, including device installation and configuration.❖ Maintained and optimized all social media pages and channels.❖ Created and executed lead generation, engagement, and traffic campaigns.❖ Conducted SEO and SEM to improve online visibility.❖ Designed websites using WordPress, managed web hosting, and controlled domains

Abu Dhabi, United Arab Emirates

❖ Installing, configuring and maintaining servers, computer peripherals, IT hardware, and application software.❖ Troubleshoot and resolve issues related to software applications, hardware such as interactive panels, printers, projectors, application systems and network infrastructure reported to the Service Desk.❖ Installs Macintosh and PC software, print drivers, scanners, etc.❖ Monitor performance and maintain systems according to requirements.❖ Build an internal database with technical documentation manuals in compliance with IT policies.❖ Office 365 user administration (Exchange Online, OneDrive, SharePoint, Azure Active Directory, OneNote)❖ Active Directory object management (i.e. User, computer, groups) and GPO’s in Windows 2019 server.❖ Ensuring security and efficiency of IT infrastructure, installation of antivirus, and software patches. Monitor and remove viruses, spyware, and other non-authorized software.❖ Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.❖ Perform data backups and disaster recovery operations.❖ Conduct briefings and demonstrations for users to enhance system productivity.❖ Technical services and support at the network level: WAN and LAN connectivity, routers, UniFi access points, switches and firewalls❖ SonicWall firewall configurations and create security policies, managing application and web filters, IPsec VPN, SSL VPN, monitoring bandwidth and internet usage❖ Managing websites, web content, maintaining web design on WordPress❖ Provide necessary guidance to staff on online teaching platforms and aid necessary training on various operating systems, application software and peripherals.

Bangladesh

❖ Responsible for Monitor network connectivity to ensure high-quality data transmission for Bangladesh Railway Data Center.❖ Perform the installation, configuration, administration, maintenance, and upgrade of networks (including servers, routers, firewalls, remote access systems, and network management systems) and computer systems - VPNs, NAT & Routing.❖ Provide technical support and troubleshoot problems with various clients and users with regard to LAN/MAN/WAN, Wireless, and cloud-based networks.❖ Follow the Regular Event Schedule for controlling the regular Operations

Dhaka, Bangladesh

❖ Responsible for all IT-related jobs such as installing and configuring Internet devices, Computer hardware, Operating systems, Security devices, etc.❖ Preparing all visa processing-related jobs.❖ Managing Thailand Visa application center (VFS).

Dhaka, Bangladesh

❖ Receiving documents from the applicant as per checklist for Thailand visa❖ Handover passport to the applicant after processing is done from the embassy.❖ Making a delivery, and submission reports.❖ Provide IT support to the user end of the Company, Install and configure computer hardware, operating systems, and applications.

Bangladesh

Operation and maintenance BTS

Bachelor Of Engineering (Beng), Electronic And Communications Engineering, 3.14 Out Of 4

Activities and Societies: cultural program organizer

Higher Secondary Certificate, Science, 3.80 Out Of 5

Activities and Societies: cricket team captain

Ssc, Science, 4.88 Out Of 5

Activities and Societies: athletics champion