Established escalation routes to facilitate timely resolution of customer issues to ensure positive brand image and maintain long-lasting relationships with customer advocacy groups; reduced service hours by over 20%.Managed consumer relations, resolving complaints and inquiry calls to support order fulfillment for online retailer; implemented customer service for mobile tracking of orders, resolving shipment and related issues.Senior Kitchen Management executive with extensive global leadership experience across Food Planning, Culinary Arts and Food Quality, I currently work as pastry chef at Moname patisserie.A widely exhaustive experience in the field of Kitchen Management has equipped me with a specialized skill set. Proficient in multilingual languages Such as (English, Hindi, Marathi, Marwadi, Kanada). Ability work under pressure without getting into any trouble. I have good Microsoft office skills. Great communication skills and customer relation as well