🎖️ Works with management to set standards, policies, and guidelines for the efficient operation of the laboratory infrastructure.🎖️ Perform regular IT Infrastructure audit and develop policies and procedures for users to follow.🎖️ Provide day-to-day technical support and system administration of Lab (HPLC, UPLC, GC) Instruments, Active Directory, File Server.🎖️ Regular backup and maintenance using Datto backup solution.🎖️ Create new Standard Operating Procedures, observe processes across multiple departments to understand how to complete SOP requests and effectively meet compliance terms and expectations on all process changes🎖️ Work with third party IT and other lab infrastructure solution providers for technical and hardware issues.🎖️ Performs day-to-day maintenance and installation of server, network equipment, virtual machines, backups, and storage.🎖️ Support users with technical issues and attending to tickets.

📍Evaluate and modify system performance and make 🔨 recommendations for future upgrades.📍Manage and maintain networking systems including 💪🏻 encryption technologies📍Works on moderate to complex installation and maintenance tasks with 🎎 minimal guidance and direction from Lead Administrators or management📍Aid customers in resolving systems and services issues 🙏🏻📍Manage IT support specialist to provide user-level support, including software installation, account management, system configuration, etc 📍Secures network 🔐by developing network access, monitoring, control, and evaluation📍Cognitive about designing, deploying and operating highly available, scalable and fault tolerant systems using Amazon Web Services (AWS)📍Gained experience in EC2, ELB, Elastic Beanstalk, Route 53, VPC, IAM, Code Deploy and others📍Experienced with installation of AWS CLI to control various AWS services through SHELL/BASH scripting 📺 📍Experienced in version control and source code management tools like GIT, SVN, and TFS📍Provide systems administration support for both Linux/Windows systems including server and workstation upgrade, backup, disaster recovery monitoring, user account setup and security administration📍Maintain Patch Management, Group Policies, Scripting and troubleshooting📍Helped, supported, and built front-end and back-end server systems using Windows and Linux in VMware, Hyper-V and Citrix environments📍Continuous monitoring of servers and performing backup and replication jobs using Veeam Backup and Replication

✒️ Managed and monitored all installed system and infrastructure to ensure the highest level of availability. Designed and implemented system security and data assurance✒️ Collaborated with employees to resolve "unsolvable" support requests✒️ Slashed ISP cost by negotiating pricing and fees, while ensuring the continuation and enhancements of services✒️ Automated redundant tasks using PowerShell and VB scripts✒️ Tested software before purchases while continually reviewing IT budget and approved invoice✒️ Maintained excellent work relationships with vendors and managed group policy for printers and Windows updates✒️ Maintained and updated any needed system procedures and documentations✒️ Managed user accounts, hardware updates and file server maintenance

📎 Reengineered company’s systems setup, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols. 📎 Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan. 📎 Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software. 📎 Managed and monitored all installed systems and infrastructure to ensure the highest level of availability. 📎 Designed and implemented system security and data assurance.

🕣 Stabilized, expanded and protected company network and PC environment. 🕤 Oversaw development and maintenance of organization computer System and intranet. 🕥 Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance. 🕦 Resolved virus and malware issues with a 100% success rate. 🕧 Maintained 95% up-time on company networks through careful and preventative maintenance. 🕜 Set up equipment for employees, including installing cables and hardware.