Kamalpreet Singh Email & Phone Number

Mississauga, Ontario, Canada

• Assessed multiple business processes as potential products for smart automation. Acted as subject matter expert and product owner while working with smart automation agile labs.
• Handled multiple initiatives, conducted hyper-care health checks until products are in a steady state, at the same time managing expectations of partners and end goals tied to the success of the product.

Mississauga, Ontario, Canada

• Worked with senior management to create mockups and data specifications to onboard retail banking product on Pega platform.
• Created user journey maps to visualize the workflows and communicate findings to executives.

Mississauga, Ontario, Canada

• Lead and coached a team of eight members responsible for consolidating financial reports.
• Identified multiple reports and processes for automation, resulted in 25% cost savings across the department.
• Lead and facilitated critical discussions, meetings and training sessions to guide the team through evolving technologies and changes.

Mississauga, Ontario, Canada

• Lead bank confirmations team of eleven members, achieving a 20% faster turnaround time on requests.
• Fielded client and partner inquiries, concerns, or complaints and resolved matters promptly.
• Worked on loan processing automation projects tailored to reduce costs and enhance the overall customer experience.

Toronto, Ontario, Canada

• Assisted in the training/cross-training of personnel.
• Processed maintenance requests on various lending products.
• Carried out skill building at daily huddles and meetings to help contribute to a successful team environment.

• Learning and working in the field of Web Development.
• Build Websites, learn new Frameworks.
• Automate the build process, Keep websites production ready.
• Strong grasp of version control tools.

Windsor, ON.

• Exceeded client and company expectations by providing email and chat support.
• Was recognized as one of the most productive employee during the holiday season.
• Have multitasking skills and manage orders and cancellations.

Product Manager Nanodegree

Envision and lead the product strategy of industry-defining products, and learn to successfully bring them to market. Influence the.

Rpa Developer

Master Of Engineering (M.Eng.), Electrical And Computer Engineering

Business Analytics Nanodegree

Predictive Analytics For Business

Front-End Web Developer, Web Developer

Front-End Web Developer Nanodegree

Programming For Data Science With Python