Programme Director at Aksara United, overseeing the planning, execution and evaluation of multiple programmes that empower communities through education and social innovation. 📌Leading a team of programme managers and coordinators who work closely with various stakeholders, including donors, partners, beneficiaries and volunteers. 📌Ensuring that the training programmes are aligned with the vision and mission of Aksara United, and that they deliver high-quality outcomes and impact. 📌Monitoring and reporting on the progress and performance of the training programmes, and identifying opportunities for improvement and growth. 📌Passionate about creating positive change in the world through effective and sustainable training programmes that address the needs and challenges of the target groups.Chief Technology Officer Role📌Led information technology security events and electronic data protection.📌Designed and implemented systems, policies, and procedures, ensuring secure dataand network access.📌Aligned with user needs and system functionality to contribute to organizationalpolicy.📌Identified and resolved problematic areas, preserving assets and information security.📌Remediated all Firewall-related VAPT and performed host assessment gaps, reviewingand housekeeping firewall policy, baseline, and configuration.📌Conducted feasibility studies and recommended tools to manage and documentfirewall changes.📌Supported and managed upcoming cybersecurity and IT security projects.

Certified Vocational Training Manager with JPK, equipped with skills teaching techniques and expertise in various fields of TVET. Developed and delivered high-quality WIM (module), theoretical and practical questions, and assessments according to the standards of DSD. Earned SKM Level 4, equivalent to a diploma level qualification, with outstanding results and feedback. Passionate about enhancing the skills and competencies of the TVET workforce in Malaysia. Presented a paper on skills development at the national TVET conference, showcasing best practices and innovative approaches in TVET training and assessment.

By Kolej Perdana

Managing Tier 1 & Tier 2 Firewalls, WAF, APT, DLP, EDR, SOC, Cryptographic, MDM, SSL, DB Monitoring Web Gateway, Email Security, and Office 365 Security.Recruited, trained, and coached IT staff, ensuring optimal performance.Designed and implemented systems, policies, and procedures, aligning with user needs and contributing to organizational policy.Identified and resolved problematic areas, preserving assets and information security.Conducted system audits, assessing outcomes and ensuring cost effectiveness.

Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.Generated new training development deals for SME and GLC companies that focuses on multi-skilled talent development analysis.Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and backpain. Give onsite and offsite classes.

Led IT and electronic data operations, managing Tier 1 and Tier 2 firewalls to protect against unauthorized access to sensitive data.Managed WAF (Web Application Firewall) to protect web applications from attacks such as cross-site scripting (XSS), SQL injection, and session hijacking.Managed APT (Advanced Persistent Threat) to detect and respond to targeted attacks that use advanced techniques such as social engineering and malware.Managed DLP (Data Loss Prevention) to prevent sensitive data from being lost, stolen, or exposed by monitoring data in motion, data at rest, and data in use.

Managed EDR (Endpoint Detection and Response) to detect and respond to threats on endpoints such as laptops, desktops, servers, and mobile devices.Managed SOC (Security Operations Center) to monitor and analyze security events across the organization’s network and systems.Managed cryptographic systems to protect sensitive data by encrypting it at rest and in transit.Managed MDM (Mobile Device Management) to secure mobile devices such as smartphones and tablets by enforcing policies such as password requirements, device encryption, and remote wipe.Managed SSL (Secure Sockets Layer) to secure web traffic by encrypting it between the client and server.Managed DB Monitoring Web Gateway to monitor database traffic for suspicious activity such as SQL injection attacks.Managed Email Security to protect against email-based threats such as phishing, malware, and spam.Managed Office 365 Security to secure the organization’s Office 365 environment by enforcing policies such as multi-factor authentication, conditional access, and data loss prevention.

CEO of a Pusat Bertauliah, a certified training provider that offers Malaysian Skills Certificate (SKM) for various fields and levels of skills based on National Occupational Skills Standards (NOSS). Led and managed the overall operations and performance of the Pusat Bertauliah, including training delivery, quality assurance, financial management, human resources and stakeholder relations. Ensured compliance with the standards and regulations of Jabatan Pembangunan Kemahiran (JPK) and other relevant authorities. Achieved and maintained high standards of excellence and innovation in skills training and assessment. Contributed to the development and enhancement of the Technical and Vocational Education and Training (TVET) sector in Malaysia.Helping People Get Certified | Get Trained Get CertifiedManaging Training Programmes under MDeC, HRDF, JPK, SLDN

Led and managed the branch operations of SME, a company that provides innovative solutions and services for small and medium enterprises. Oversaw the sales, marketing, finance, human resources and customer service functions of the branch. Achieved and exceeded the branch targets and objectives, such as revenue growth, customer satisfaction, employee retention and market share. Implemented and monitored the quality standards and best practices of the company. Coached and mentored the branch staff to enhance their skills and performance. Established and maintained strong relationships with existing and potential clients, partners and stakeholders.

Worked as a temporary clerk in Standard Chartered Bank, a leading international bank with a presence in 59 markets and more than 160 years of history. Performed various clerical tasks such as data entry, filing, scanning and sorting documents. Assisted the staff in the foreign exchange department with currency transactions and reports. Learned about the banking operations and policies, and gained valuable skills in customer service, communication and teamwork.