Led a large-scale IT transformation initiative for a group of companies,achieving a 40% cost reduction while modernizing their IT infrastructure forincreased efficiency and competitiveness• Infrastructure Management:Lead a team of IT professionals in the planning, implementation, and maintenanceof our IT infrastructure, including servers, networks, and data storage solutions.Manage and optimize cloud resources (AWS, Azure etc.)Manage user accounts, access controls, and permissions.Perform system backups and disaster recovery planning.Monitor system performance and troubleshoot IT issues.Manage IT budgets and procure new hardware and software as needed.• Cyber Security:Conducted vulnerability assessments and penetration testing to identify andmitigate security risks.Implemented and maintained security controls (firewalls, intrusion detection/prevention systems) to protect against cyber attacks.Developed and delivered cybersecurity awareness training programs foremployees.Monitored and analyzed security logs to detect and respond to security incidents.

Enhanced Security Expertise for more than 40 ClientsDelivered comprehensive cybersecurity solutions for over 40 clients at Microdata.Responsibilities included:Email Security: Implemented secure email configurations to protect against phishingand malware attacks.SIEM & Log Management: Utilized SIEM tools to monitor system activity, identifysecurity incidents, and analyze logs for potential threats.Network Security: Configured and maintained firewalls to control network trafficand prevent unauthorized access.Endpoint Security: Safeguarded devices against hackers, viruses, and malwarethrough endpoint protection solutions.Data Backup & Recovery: Established secure backup procedures for disasterrecovery and business continuity.Security Awareness: Provided comprehensive security training programs for usersand management, fostering a culture of cybersecurity awareness.Physical Security: Managed CCTV systems and access control measures to ensurephysical security of client facilities.Threat Assessments: Conducted security assessments for new clients andcompromised sites, identifying vulnerabilities and recommending mitigationstrategies.

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair ofdesktops, notebooks, printers, and associated peripherals.Serves as company liaison with customer on administrative and technical mattersProvide technical support and incident management service desk functions (Service Now)Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associatedperipherals (Windows 7, 10 and Mac OS)o MDM Airwatch configuration for mobile devicesInstalls, maintains, and optimizes desktop /notebook configurations at customer sites (Windows 7, 10 and Mac OS)Diagnoses and resolves product performance problems, Wi-Fi, printersPerforms maintenance and repair services (basic break fix for printers, desktops, laptops.)Instructs customers in the operation and maintenance of basic Windows/Mac OSThe following are tools used in their environment:o Office 365/Microsoft Office Suito Active Directoryo Imaging/SCCMo Encryption/Bit locker/SEEo Ticketing Systems (ServiceNow)

• 170 Pcs with Windows Server 2008 & TMG 2010 Administration.• Install, configure, implement and administer overall network.• Design & support server systems and supporting software.• Troubleshooting Publishing & News Gathering Systems. • Support staff to provide promotes network and computer hardware maintenance.• Design and implement reliable network security & procedures to meet new requirements.• Responsible for any new hardware and software installations and configurations.• Responsible to tasks like backup, security management, user accounts administer and support corporate e-mail server, internet access control, complete support over office system and software, to be accomplished.• Provide relevant access to stored information with security / permissions.• Maintain connectivity b/w Head Office and Business Units in various locations in Karachi and other Cities through Radio Link, Fiber Optic, and MPLS VPN.• Promotes team spirit, work ethics and commitment to achieve the department objectives.• Responsible to manage IP based CCTV cameras and access to remote locations.• 48 TV Channels Monitoring, Recording & Archive Support.• Work under direct supervision and report to Director IT.