l provide excellent support and guidance to canfitpro’s Member Experience Advisors, in a Call Centre environment by utilizing just-in-time coaching as well as ongoing training and development to ensure superior customer service and quality.

I provide service experience and guidance to canfitpro’s members and contact network through inbound and outbound sales and education. I sell, educate and service inbound and outbound contacts by phone, email, fax and data processing.

• Searching universities and colleges for different programs, their intakes and admission requirements and procedures.• Creating website layout and user interfaces.• Researching different software programs, maintaining software documentation.• Implementing contingency plans in case the website/app goes down.• Maintaining and expanding/enhancing the website/app once built.• Filling out applications and forms and preparing documents and files for University submission and Visa applications.• Creating and applying client profiles in various Universities.• Checking and preparing documents for Study permits.• Creating GCkey profiles for EE and Study permit profiles.• Writing and Editing Study plan, Cover letters and Resumes.