Kamaria Joy Lorusso, Shrm-Cp Email and Phone Number
Henderson, NV, US
Kamaria Joy Lorusso, Shrm-Cp's Location
Henderson, Nevada, United States, United States
About Kamaria Joy Lorusso, Shrm-Cp
💼 Professionally, I’m an experienced training professional with a strong foundation in program management, strategic planning, and organizational excellence. My background equips me with the skills to drive impactful change and foster collaboration in dynamic environments, particularly in the fields of HR strategy, talent development, and employee engagement.✔️ Program & Project Leadership: Proven ability to design, implement, and manage programs that enhance employee onboarding, streamline operations, and align with business goals.✔️ Learning & Development Expertise: Skilled in creating innovative training solutions, developing leadership programs, and delivering impactful in-person and virtual learning experiences.✔️ Research & Data-Driven Solutions: Adept at applying research methodologies and data analysis to optimize HR processes and improve organizational outcomes.✔️ Strategic Communication & Collaboration: Experienced in working with cross-functional teams to build strong, inclusive cultures and drive performance.👥 My current work combines my expertise in People & Culture with ongoing academic pursuits in genomic data analytics, aligning my passion for innovation with precision medicine and clinical research. I am eager to collaborate with like-minded professionals committed to advancing employee development and research-driven solutions. Let’s connect to drive transformation and make a meaningful impact!
Kamaria Joy Lorusso, Shrm-Cp's Current Company Details
Kamaria Joy Lorusso, Shrm-Cp Work Experience Details
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Executive Administrative AssistantTech DraftingHenderson, Nv, Us
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CoachMetanoia Mastery Oct 2020 - Present• Deliver customized executive and leadership coaching sessions to professionals across industries, focusing on career advancement, performance optimization, and personal development.• Partner with clients to identify goals, develop actionable strategies, and implement solutions to achieve measurable results in their personal and professional lives.• Utilize ICF-aligned MMS coaching methodologies to foster growth, improve communication, and enhance decision-making skills for leaders and executives.• Design and facilitate tailored training workshops on topics including leadership development, emotional intelligence, and change management.• Conduct assessments such as 360-degree feedback and strength-based evaluations to provide insights for leadership and team performance improvement.• Build strong relationships with clients by maintaining confidentiality, actively listening, and delivering continuous support and accountability.• Maintain detailed records of client progress and outcomes, demonstrating a track record of successful coaching engagements with quantifiable results.
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Talent, Development, & Inclusion Program ManagerKite Pharma Jun 2022 - Mar 2024Santa Monica, California, United States• Project Management: Lead and manage company-wide programs in talent development and inclusion, focusing on developing leadership skills.• Design and Implementation: Create and design easy-to-use tools and resources to support effective communication and program implementation.• Team Collaboration: Work with different teams on initiatives related to leadership, talent growth, diversity and inclusion, employee engagement, and managerial effectiveness.• Problem Solving and Improvement: Identify areas for improvement and develop solutions, collaborating across departments for better outcomes.• Employee Support: Assist HR partners, leaders, and employees with queries and provide necessary support.• Vendor Coordination: Manage relationships with external vendors, ensuring content and format quality for company use.• Contract Management: Oversee vendor contracts and service terms.• Order Management: Handle purchase orders and material procurement.• Event Facilitation: Support training operations and coordinate onboarding and other company events.• Data Management: Assist in gathering and maintaining accurate metrics related to Talent, Development & Inclusion programs.REASON FOR LEAVING: Relocated to Las Vegas, NV -
Learning And Development Training Manager (Soft Skills)Mill Creek Residential Trust Llc Jun 2021 - May 2022Boca Raton, Florida, United States• Conducted a comprehensive training needs analysis, identifying critical gaps and developing targeted learning initiatives that improved performance by 25%.• Collaborated with regional VPs to align L&D initiatives with strategic goals, resulting in a 15% increase in departmental productivity.• Created and delivered a diverse curriculum for in-person and virtual learning, enhancing employee skills and knowledge by 40%.• Owned the project schedule and addressed customer experience issues effectively, elevating customer satisfaction ratings by 20%.REASON FOR LEAVING: To pursue new opportunities for professional growth and advancement -
Learning And Development ManagerAir Communities Mar 2018 - Feb 2021Los Angeles, California**FORMALLY AIMCO APARTMENT HOMES**• Chart the successful development and implementation of sales and customer service workshops based on employee training needs and skill levels.• Demonstrate success working remotely and traveling nationally as needed.• Generate an average revenue gain of 1 point in Win Rate, 5 points in Conversion Ratios, and .05 increase in customer satisfaction scores as a result of successful workshop implementation.• Expand leadership development efforts by supporting the creation of a remote leadership program, in partnership with Blanchard Exchange, based on the company’s cultural pillars.• Leverage in-depth knowledge of adult learning techniques and styles to create engaging training materials and facilitate values-based sales and world-class customer service training courses for diverse audiences.• Promote the development of a positive and knowledgeable work environment by training and mentoring team members and leadership.• Deliver comprehensive training on business and personnel management to instructors and supervisors.• Spearheaded the creation of a dynamic onboarding program, successfully boosting employee engagement and retention.REASON FOR LEAVING: Laid-off -
Leasing Administrative AssistantAir Communities Jan 2017 - Mar 2018Los Angeles, California**FORMALLY AIMCO APARTMENT HOMES**• Guest Reception: Warmly greet guests, creating a positive first impression.• Information Assistance: Guide guests and answer their queries.• Visitor Notification: Inform staff members about visitor arrivals.• Security Management: Maintain security and telecommunications systems.• Area Maintenance: Ensure a safe, clean reception area, adhering to organizational procedures.• Record Keeping: Document actions, report irregularities, and communicate ongoing needs.• Team Support: Contribute to team efforts by completing assigned tasks.• Communication Handling: Manage phone calls, take messages, and provide caller information.• Administrative Support: Offer clerical support, including preparing documents and letters.• Mail Management: Handle mail and package reception and sorting.• Supply Management: Order and manage office supplies.• Filing System Management: Oversee digital and physical filing systems.• Financial Oversight: Ensure timely handling of billing and financial transactions.• Lease Assistance: Help with lease renewals and service requests.• Data Management: Manage resident and prospect information, and provide reports.REASON FOR LEAVING: Promoted within the same company.
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Hostess & Reservations SpecialistThe Magic Castle® Jun 2015 - Aug 2017Los Angeles, California, United States• Greet the guests upon their entrance to the club and provide all of the standards and rules • Assisting guests with any inquiry to make sure guest satisfaction • Call and Email Management: Answer, screen, and direct all incoming calls and emails.• Booking Reservations: Efficiently book dining reservations for guests and members, ensuring accuracy and thoroughness.• Policy Communication: Inform patrons about club policies and expectations.• Message Forwarding: Review and direct messages and emails to the appropriate department.• Prompt Responses: Respond to email and voicemail inquiries within one hour.• Lost & Found Management: Maintain a record of Lost & Found items.• Walk-in Assistance: Help with walk-in reservations and inquiries.• Meeting Participation: Attend staff meetings as required.• Cross-Department Collaboration: Assist with various tasks and projects, collaborating with other departments.• Area Maintenance: Keep the reservations area tidy and organized.• Website Assistance: Help guests with website navigation.• Mail Handling: Manage and address return mail. -
Front Desk RepresentativeLangham Hospitality Group Aug 2014 - Jul 2016 Delivered exceptional, personalized guest services at a prestigious 5-star venue, where maintaining confidentiality and discretion were paramount. Played a key role on the team during the hotel’s achievement of its 5-star rating, ensuring seamless coordination of spa and hotel reservations, billing, and guest preferences. Provided attentive service to high-profile guests, remembering and catering to their detailed preferences to enhance satisfaction. Resolved guest concerns promptly, consistently improving the guest experience in a high-pressure, luxury environment. Supported team members and provided guidance, ensuring operational efficiency and high standards of service. Effectively managed time and multitasked to meet deadlines without compromising service quality or attention to detail. Strengthened communication skills through frequent, professional interactions, ensuring clarity and guest satisfaction. -
Guest Services Specialist, Gm Executive Assistant, & Front Desk Onboarding ManagerCountry Inn & Suites By Radisson May 2013 - May 2015Tinley Park, Illinois• Administrative Support: Provided comprehensive support to the General Manager, including managing communication, problem-solving, scheduling, team coordination, and digital filing.• Guest Service Excellence: Ensured exceptional guest experience by greeting guests warmly, answering inquiries, and recommending local attractions and dining.• Schedule Management: Organized the General Manager's daily schedule, including coordinating guest breakfast and other requirements.• Team Collaboration: Worked with sales and housekeeping to align goals, promoting smooth operations and team unity.• Report Preparation: Assisted in creating weekly reports, demonstrating detailed knowledge of hotel operations.• Onboarding and Training: Spearheaded the development and delivery of comprehensive sales and customer service training programs, enhancing employee skills and knowledge for superior guest interactions.• Retention through Interviews: Conducted effective interviews and assessments, leading to a 15% increase in new hire retention, thus ensuring a consistently high-quality front desk team.• Operational Support: Provided extensive administrative support, managing various tasks to ensure efficient front desk operations and adherence to company standards.REASON FOR LEAVING: Relocated to California. -
Guest Services AssociateHoliday Inn Express Jun 2008 - Aug 2014Lansing, Illinois• Maintained responsibility for performing front desk tasks, including resolving guest issues, preparing night audit paperwork, and making and modifying reservations.• Supported operational efficiency by assisting with breakfast and housekeeping as needed.• Onboarded, trained, and mentored new front desk employees.• Utilized strong interpersonal and communication skills to provide exceptional service to guests.REASON FOR LEAVING: Got an offer for a position at a 5-star hotel in downtown Chicago. -
Character Performer & Dancer (Seasonal)Walt Disney World Jan 2010 - Jul 2010Orlando, FloridaPerformed in Shows and “Meet and Greets” with Disney guests. Performed as a dancer at special events throughout the Disney parks and properties.REASON FOR LEAVING: Seasonal Position
Kamaria Joy Lorusso, Shrm-Cp Education Details
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Executive Coaching -
Rogers Outreach Christian AcademyHigh School Diploma -
Biology/Biological Sciences, General
Frequently Asked Questions about Kamaria Joy Lorusso, Shrm-Cp
What company does Kamaria Joy Lorusso, Shrm-Cp work for?
Kamaria Joy Lorusso, Shrm-Cp works for Tech Drafting
What is Kamaria Joy Lorusso, Shrm-Cp's role at the current company?
Kamaria Joy Lorusso, Shrm-Cp's current role is Executive Administrative Assistant.
What schools did Kamaria Joy Lorusso, Shrm-Cp attend?
Kamaria Joy Lorusso, Shrm-Cp attended Purdue University Global, The Mms Worldwide Institute, Rogers Outreach Christian Academy, College Of Southern Nevada.
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