ExperienceOperations Manager at YELO "Alwefaq Transportation Solution"(Oct 2018 – Till now) Duties and responsibilities- Preparing a short-term and long-term development plan explaining the department's goals, aspirations and steps of development work with quality and efficiency.- Evaluate overall operational performance by collecting, analyzing and interpreting data and metrics to support the operational process.- Planning and monitoring the workflow on a daily basis to ensure easy and unhindered work.- Ensure that the work mechanisms are applied correctly in accordance with policies and procedures.- Ensure the regularity of business processes in accordance with organizational objectives and take action for improvements.- Managing operations and coordination to raise operational efficiency and optimize the use of available resources.- Managing relationships and agreements with different departments and shipping companies in line with the company's objectives.- Measure the effectiveness of the system and responsible for reviewing it and determining its efficiency.- Analyze and study periodic reports and add recommendations to the direct manager.- Developing the performance of the management departments and maintaining work as a team.- Improve operational systems and processes to support internal customers to achieve their goals.- Formulating work mechanisms and determining the availability rates for reservations for external customers.- Making decisions that ensure raising efficiency, quality and speed of completion of tasks that ensure increasing revenue with the highest quality and lowest cost according to available resources.- Strategic planning and management of logistics, warehouses, transportation and customer services. - Searching for new areas and new customers.Operations Supervisor at YELO "Alwefaq Transportation Solution"(Dec 2015 –Oct 2018)Cost Accountant at Oriental Weavers Group. (Jan 2015 –Nov 2015)Owner of a chain of branches "OK "and a clothing production line.(2009 –2015)Courses- Lean Six Sigma Green Belt at Six Sigma school.- Preparation and development of managers at Egyptian Business School. - Data Analysis.- Effective Time Management.- Effective Communication. - Effective performance managementComputer Skills- Microsoft Office.- Power BI.- ICDL.- IC3- Oracle.Personal Skills- Effective communication - Flexibility.- Manage time and resources in a distinctive way .- Adapt to difficult or changing circumstances and take responsibility .