Kamelia Boncheva Email & Phone Number

Antwerp, Be

Antwerp, Flemish Region, Belgium

Varna, Bulgaria

Coordinate activities to define project's goals, scope, deliverables and success criteria. Deliver project outcomes to meet the defined success criteria on time, cost ,quality and client satisfactionMaintain and develop relationships with accounts to expand e-commerce salesRunning web development projects- graphic design, integrations, websitesShape new change initiatives to inform key decisions on prioritizing our pipeline of projectsBuild short term and long term strategic plans for growth while managing the everyday e-commerce businesses for the companies across the USA and EU marketsBe the primary point of contact for customers from onboarding, to monthly calls, to feedbackUnderstand customer's business goals and build relationshipsLead the development of project plans to identify project tasks, deliverables, milestones and resourcing requirementsMonitor progress against agreed and provide regular updates to all stakeholdersWork with different departments within the companyCoordinate distributed teams and manage communication Manage partnerships in a professional and organized mannerCollaborate with external and internal teamsEnsure the office is maintained and the employees have comfortable, safe environment in which to work by Managing the timely and accurate provision of office and facility services Lead weekly meetingsCoordinate special eventsEnsure the documentation is in placeRisk managementPrepare monthly reports for clientsIdentify promotional opportunities and develop promotional calendar for direct sales and key retailersWorking with sales and marketingCreate presentations and guides for internal and external trainingCollaborate and challenge others to develop their skillsBuild and nurture functional project teamsSupport and encourage my team

Cardiff, United Kingdom

Handling customer's enquiries and complaints Selling services to customers

Cardiff, United Kingdom

Cardiff, United Kingdom

Organizing and planning the work process, maintenance, and mail.Responsible for stock checks, stock ordering, store money movement, health and safety standards and customer service. Manage cash loss prevention procedures and established security policies.Analyzing sales figures and forecasting future sales volumes.Managing and motivating staff to increase sales and ensure business efficiency.Producing reports on performance, then measuring these against set indicators.Reviewing current organizational effectiveness and making improvements.Preparation of the rota on a weekly basis.AdvertisingManaging the social media- facebook and tripadvisor.HR and RecruitmentBuilding and machinery maintenance

Aberystwyth, Wales, Uk

Organizing and planning the work process, maintenance, and mail.Responsible for stock checks, stock ordering, store money movement, health and safety standards and customer service. In charge of the shift. Running the store in the absence of the store manager. Reporting any issues to the store manager.

Aberystwyth, Wales, Uk

Provided excellent customer care and conflict resolution.Worked as an exceptional team playerEnsured restaurant cleanliness in accordance with Health and safety standards. Training new starters.

Aberystwyth, Wales, Uk

Organizing and planning the work process.Responsible for stock control, health and safety standards and customer service. Keeping the owner informed of changes in my areas of responsibility.Managing and motivating staff to increase sales and ensure business efficiency.Rota preparation

Sliven, Bulgaria

Serving customers - welcoming customers in the restaurant, taking orders from the table, serving drinks and hot food. Helping in the kitchen Organizing weddings- making the reservation, dealing with deposits and total bills, decorating the hall and organizing the staff in order to deliver the best service possible

Primorsko, Bulgaria

Selling L’Oreal products and assisting customersKeeping the shop floor clean and welcoming

Sliven, Bulgaria

Milan Area, Italy

Medven, Kotel, Bulgaria

Food preparationsCookingWashing dishesKeeping the kitchen clean

Master'S Degree, Applied Economic Sciences

Bachelor'S Degree, Economics And Social Studies, 2.2

Dissertation topic: The impact of trade on growth in selected regions in the European Economy (162 pages, mainly econometrics) Module.

Cpd Certified, Excel

Advanced Diploma, Graphic And Web Design

Advanced Diploma, Business Management And German

High School Diploma, Accounting With German, Excellent 6.00

Diploma Excellent 6.00 State exams to professional qualification: Excellent 5.70 Compulsory state matriculation exams: Bulgarian Language.