AeroLeads people directory · profile
Kamelia Gankova Email & Phone Number
COO and MD
at
AQRU
1 work email found
@paysafe.com
2 phones found area 514
LinkedIn matched
4 data sources
Profile completeness 100%
Who is Kamelia Gankova? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kamelia Gankova is listed as COO and MD at AQRU, a company with 3 employees, based in Sofia, Sofia City, Bulgaria. AeroLeads shows a work email signal at paysafe.com, phone signal with area code 514, and a matched LinkedIn profile for Kamelia Gankova.
Kamelia Gankova previously worked as Strategic Advisor at Viyatravel and Managing Director at Paywings Holding. Kamelia Gankova holds Bachelor, Turkish Studies from Sofia University St. Kliment Ohridski.
Company email context
Email format at AQRU
This section adds company-level context without repeating Kamelia Gankova's masked contact details.
{first}.{last}@paysafe.com
86% confidence
AeroLeads found 1 current-domain work email signal for Kamelia Gankova. Compare company email patterns before reaching out.
Profile bio
About Kamelia Gankova
Experienced in customer service operations, background support and complaints handling areas. Previous and current assignments in international multilingual gaming and financial companies famous for being world leaders in their industry.Working on work force optimization, resource management and close monitoring of metrics related to costs per contact, service quality and first time resolution aiming to increase customer satisfaction.Specialties: Quality driven leadership style, training, coaching, mentoring, government liaison, claims handling, knowledge base implementation, CRM implementation
Listed skills include Management, Crm, Training, Team Management, and 46 others.
Current workplace
Kamelia Gankova's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Kamelia Gankova work experience
A career timeline built from the work history available for this profile.
Strategic Advisor
Current
Oct 2023 - Present
Managing Director
Current
Dec 2022 - Present
Coo & Md
Current
Aug 2022 - Present
Svp, Customer Success & Managing Director, Bulgaria
Jun 2018 - Sep 2021
Director Of Customer Service
Sep 2015 - May 2018
Head Of Servicing
- Direct responsibility for all service operations teams including consumer, merchant and VIP.
- Overseeing constant improvement in the capability of all team members, processes, systems and services.
- Implementation of cloud-based solutions that support a range of inbound and outbound contact services.
- Managing cost per contact and budgetary requirements by effectively aligning resources and continually driving cost savings and efficiency improvement opportunities.
- Key driver in creating global quality and customer satisfaction programmes, measured internally and externally by CSAT&NPS scores.
Apr 2015 - Sep 2015
Customer Service Manager
Aug 2010 - Apr 2015
Complaints Management
May 2008 - Aug 2010
Team Leader
Apr 2007 - Aug 2010
Customer Service/Group Leader
Customer Care Bulgaria
Jun 2004 - Dec 2005
2 education records
Kamelia Gankova education
Bachelor, Turkish Studies
English, Literature
Fls Ekzarh Iosif I
FAQ
Frequently asked questions about Kamelia Gankova
Quick answers generated from the profile data available on this page.
What company does Kamelia Gankova work for?
Kamelia Gankova works for AQRU.
What is Kamelia Gankova's role at AQRU?
Kamelia Gankova is listed as COO and MD at AQRU.
What is Kamelia Gankova's email address?
AeroLeads has found 1 work email signal at @paysafe.com for Kamelia Gankova at AQRU.
What is Kamelia Gankova's phone number?
AeroLeads has found 2 phone signal(s) with area code 514 for Kamelia Gankova at AQRU.
Where is Kamelia Gankova based?
Kamelia Gankova is based in Sofia, Sofia City, Bulgaria while working with AQRU.
What companies has Kamelia Gankova worked for?
Kamelia Gankova has worked for Aqru, Viyatravel, Paywings Holding, Crypto.Com, and Paysafe Group.
How can I contact Kamelia Gankova?
You can use AeroLeads to view verified contact signals for Kamelia Gankova at AQRU, including work email, phone, and LinkedIn data when available.
What schools did Kamelia Gankova attend?
Kamelia Gankova holds Bachelor, Turkish Studies from Sofia University St. Kliment Ohridski.
What skills is Kamelia Gankova known for?
Kamelia Gankova is listed with skills including Management, Crm, Training, Team Management, Customer Satisfaction, Leadership, Customer Service, and Team Leadership.
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