Kameron Jannissar Email & Phone Number

Montreal, QC, CA

Montreal, QC, CA

Canada

Canada

- Currently freelancing as a web designer & developer- HTML, CSS/SCSS, JS & Ruby on Rails used to develop my projects.- Canva/Figma used for designing & Heroku for hosting.https://www.kamswebsolutions.com (personal website - work in progress)

Worked directly with the CEO to complete the following tasks:- Design a dynamic web application compatible with mobile devices for the company using HTML, CSS, JS & APIs- Kept tracks of our social media metrics through a notion database on a daily basis- Created & posted daily content to our multiple social media platforms using AI & Capcut- In the 3.

Montreal, Quebec, Canada

• Ensured superior customer communication and interaction by addressing customer messages, demonstrated concern and empathy, and resolved questions and concerns quickly and efficiently via Intercom
• Collaborated with other colleagues and interdepartmental personnel in terms of current knowledge of processes in order to provide customers with accurate information and an overall seamless experience
• Educated and resolved customer account requests and inquiries (ie. profile modification, deposits, withdrawals, referrals, fiat cryptocurrency transactions, etc)
• Assisted with customer onboarding by appropriately following through with verification requirements and submissions
• Maintained a high-level knowledge and understanding of current features, offerings, promos, and product knowledge to help Shakepay build and maintain trust and a positive reputation within the community
• Advocated for the continuous improvement of work processes and methods to make sure Shakepay customers have quick access to information and additional assistance as needed

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales and retain business
• Actively listen and engage clients in conversation to further understand their individual needs
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Bilingual position - Mostly french

Montreal, Quebec, Canada

• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
• Ensure the security, safety and well-being of all personnel, visitors and the premises
• Provide excellent customer service, prioritize the client's values before my own
• Bilingual position

Montreal, Quebec, Canada

• Private security guard for companies like Groupe Securite Plus, Body By Shelo, and private events
• Mainly performed surveillance, inspections and ensured no one was stealing or trespassing in restricted zones
• Bilingual position

Pierrefonds, Quebec, Canada

• Cross-train employees to be efficient in every position
• Maintain the cleanliness of the store and prepare it for the next day before closing time
• Left as I went from FT to PT due to covid restrictions
• Bilingual positiom

• Communicate clearly and effectively with management, staff, and customers
• Ensure customer satisfaction as a first priority

Dollard-des-Ormeaux, Quebec, Canada

• Maintain a fast speed of service
• Respond to guest questions, concerns and complaints and make sure they leave satisfied
• Process large orders for events
• Prepare food and package it properly to be delivered to customers
• Bilingual position

Web Development

Worlds leading full-stack web development bootcamp - 24 week part-time intensive course learning: - Ruby on Rails, - JavaScript, - HTML.

Introduction To Ui/Ux

Focused on how to create a user flow, UI kit, wireframe, prototype and user testing. Tools used: Figma, Whimsical and Maze

Introduction To Docker

Introduction To React

- Learnt the basics of JSX, components, props and created three projects along the way to reinforce my knowledge. (Visible on my github)

Introduction To Javascript

- Learnt the basics of JavaScript involving some of the following concepts: data types, built-in methods, variables, conditionals.

Private Crypto Coaching

Took a few private courses to understand some of the following concepts: - What cryptocurrency is, how it works, its purpose/how it was.

Crypto Masterclass

I took two crypto master classes, both were a full weekend (16hrs each) After taking these masterclasses, I dedicated the following months.

Dec, Social Sciences

Notable courses completed: - Strategies for Success - Business - Psychology - Philosophy - Macroeconomics - Microeconomics

Trained Security Guard

Trained for the following situations: - Monitor, watch or protect persons, property, or premises - Closed circuit TV monitoring - Crowd.

High School Diploma

Enrolled in classes such as: - Spanish - Arts - Music - Acting - As well as the regular curiculum