Kami Link's Location
Kansas City Metropolitan Area, United States
Kami Link's Contact Details
Kami Link work email
- Valid
- Valid
- Valid
- Valid
Kami Link personal email
n/a
Kami Link phone numbers
About Kami Link
Highly accomplished, team-oriented leader with experience in analyzing, designing, developing, delivering, supporting and managing software products. Proven ability to build and manage strong customer relationships. Major strengths include strong leadership, excellent communication skills and attention to detail.
Kami Link's Current Company Details
Accelya Group (Formerly Farelogix)
Specialist – Pricing Business Analysis
Kami Link Work Experience Details
-
Specialist – Pricing Business AnalysisAccelya Group (Formerly Farelogix) May 2021 - Present
-
Product Specialist - Product Strategy And DevelopmentAtpco Jan 2017 - Nov 2020Washington D.C. Metro Area- Responsible for development and implementation of ATPCO’s business solutions APIs, serving as the subject matter expert with comprehensive understanding of the travel industry and how ATPCO products are used. - Analyze business problems and identify opportunities to further the usage of ATPCO products, designing solutions based on user requirements. - Serve as liaison between business and technical teams, clearly communicating business requirements and coordinating product development efforts. - Consult with internal teams to develop clear customer facing API documentation. -
Group Product ManagerTravelport Apr 2015 - Jan 2017Kansas City, Missouri Area- Product strategy and management- Responsible for developing the Air Commerce Technology product roadmap and bringing new innovative features to the market.- Key accountabilities include market intelligence, product definition and evolution, product marketing, pre-sales, sales and post-sales support.- Worked directly with the customer to understand how products are integrated into customer’s business workflow.- Provided subject matter expertise throughout product delivery, articulating product benefits and positioning in both technical and business terms. - Monitored product sales, usage, financial contribution and profitability.- Provided customer support as needed, troubleshooting XML queries, triaging problem reports and assisting in the resolution of technical issues related to API. - Defined, documented and communicated customer business requirements to internal technical teams continuously supporting the customer and the technical teams to ensure satisfactory delivery of new features. -
Partner Operations ManagerGoogle May 2012 - Apr 2015Cambridge, Ma-- Customer liaison responsible for managing day-to-day relationships with ITA/Google’s QPX customers. -- Directed technical and business relationship between ITA/Google and QPX customers during and beyond software integration efforts, and in accordance with ITA/Google's and the customer's business objectives. -- Served as technical project lead and business liaison between ITA/Google and its customers on complex software implementations and integrations. -- Proactively analyzed product usage to provide recommendations and helped optimize partner experience. Managed timelines and client expectations on bug fixes and new feature requests.-- Collaborated with teams and partners from geographically diverse regions with cultural and regional market differences.-- Provided continuous maintenance and management of customer issues, deliverables, and environments. -- Wrote business requirements and functional specifications for software enhancements to support customer requirements. -- Coordinated ITA/Google’s and the customer's software engineering schedules reporting status (ITA to customer, customer to ITA, internal to ITA). -
Product SpecialistIta Software By Google May 2008 - May 2012Cambridge, Ma--Served as Airline industry expert responsible for ensuring the integrity of ITA’s pricing code.--Interfaced with customers concerning pricing issues and functionality – worked with airline and OTI customers to understand and communicate customer business practices to internal developers.--Provided test support to ITA/Google’s QPX Quality Assurance – created comprehensive written test plans for various products and bugs, consulted as needed, explaining airline industry concepts and requirements.--Provided airline customer support – consulted on ATPCO rule filings, worked to troubleshoot fares and pricing issues, assisted with interface designs, provided onsite product demos and training.--Consulted with developers on industry requirements and recommended practices.--Represented ITA/Google and its customers at ATPCO and IATA industry meetings -
It Project Lead – Fares And Pricing DevelopmentWorldspan Oct 1995 - May 2007Kansas City, Missouri Area--Functioned in multiple capacities – project management , technical troubleshooting, customer support, consulting with airlines on ATPCO filings, consulting with customers on interface designs, providing onsite customer presentations and training, assisting sales and marketing presentations, mentoring functional and technical staff, developing training documentation and product demos, writing functional and technical design documents and supervising technical team.--Gained extensive knowledge of airline fares and pricing processing.--Attended travel industry working group meetings with Airline Tariff Publishing Company (ATPCO).--Extensive knowledge of ATPCO Category 31 processing, transportation tax application and private fare processing (Category 15, 25 and 35).--Project Team Lead on industry leading Rapid Reprice (automated ticket reissue software).--Designed, developed and delivered Rapid Reprice Select (automated ticket reissue shopping software).--Played an integral role in design, development and delivery of multiple industry first products related to Rapid Reprice including automated ticket reissues, automated ticket reissue audit process, airline waiver table, reissue of private fares, instant price verification and involuntary ticket reissues.--Worked closely with major airlines to identify needs and develop solutions that created a highlysuccessful automated reissue product.--Established customer implementation procedures for reissue products.--Primary inventor of Automated Ticket Changer software (Filed patent application ##,###,####Automated Ticket Changer, Inventor, July 2007).
Kami Link Skills
Product Management
E Commerce
Integration
Competitive Analysis
Business Analysis
Testing
Team Leadership
Software Engineering
Pricing
Requirements Analysis
Software Development
Customer Relationship Management
Program Management
Project Management
Account Management
Customer Relations
Long Term Customer Relationships
Pricing Strategy
Management
Consulting
Xml Schema
Kami Link Education Details
-
Computer Information Systems
Frequently Asked Questions about Kami Link
What company does Kami Link work for?
Kami Link works for Accelya Group (Formerly Farelogix)
What is Kami Link's role at the current company?
Kami Link's current role is Specialist – Pricing Business Analysis.
What is Kami Link's email address?
Kami Link's email address is kl****@****gix.com
What is Kami Link's direct phone number?
Kami Link's direct phone number is +197375*****
What schools did Kami Link attend?
Kami Link attended University Of Central Missouri.
What skills is Kami Link known for?
Kami Link has skills like Product Management, E Commerce, Integration, Competitive Analysis, Business Analysis, Testing, Team Leadership, Software Engineering, Pricing, Requirements Analysis, Software Development, Customer Relationship Management.
Not the Kami Link you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial