Michael Augustine Email & Phone Number

Ernakulam, Kl, In

Kerala, India

Role• Understand the requirements from Client / Branch / Franchisee to get it integrated in online platforms˳• Understanding the improvements required in the system & process and suggest the fast & efficient methods to smoothen the day to day activities.• Schedule seminars at branches / franchisee to promote online businessAchievements• Created & implemented a web portal to manage Revenue, Mutual Funds, Insurance, Document management

Kochi, Kerala, India

Role• Vendor Coordination and BRS preparation based on the requirements.• Issue Reporting, error handling, & implementation of new online applicationafter conducting UAT for trading engine• Coordinate with website vendors to get the website updated regularly with the dynamic contentsAchievements• Integration of Portfolio Tracker• Backoffice integration with Trading engine• Implementation of proper allocation of BO user rights.• Integration of automated twitter posting from web console.

Kochi, Kerala, India

Role• Vendor Coordination and BRS / RFP / RFC preparation for various vendors based on the requirements received from multiple departments.• Issue Reporting, error handling, & implementation of new modules in BO / ERP solutions• Listing activities of various departments to understand and define proper process flow for smooth functioning of each departments to reach the specified goals.• Coordinate with website vendors to get the website updated regularly with the dynamic contentsAchievements• Created & implemented an online software for KYC team for accessing the productivity of users (MS Access front-end & MYSQL as Back-end)• Created & implemented an utility for accounts team restructuring bank files to make bank reconciliation a simple process.• Created utilities for Fixed Assed Auditing, Inward / Outward Management, Contract Note Reconciliation, for Dividend Allocation JV posting,• Migrated BO without getting support from existing vendor to the new by analysing the table structure of existing Database• Implementation of Tele calling system & ERP solution for transparent process flow

Kochi, Kerala, India

Role• Vendor Coordination and BRS / RFP / RFC preparation for various vendors based on the requirements received from multiple departments.• Issue Reporting, error handling, & implementation of new modules in BO / ERP solutions• Listing activities of various departments to understand and define proper process flow for smooth functioning of each departments to reach the specified goals.• Coordinate with website vendors to get the website updated regularly with the dynamic contentsAchievements• Payment Gateway integration in different online platforms• Revamp & maintenance of company website• Integrated My Page for a complete information about the client

Kochi, Kerala, India

Role• Integration of Payment Gateways, maintenance of portfolio tracker.• Customization of look & feel and Implementation of new features based on therequirement to trading engine after doing necessary UAT• Preparing FAQ, user manuals and online demo of online platforms• Definition of UAT parameters and responsible for User Acceptance Testing• Involved in Risk Management, Customer Care, Interacting with different venders and MIS Management.Achievements• Migration of trading platform from one to other• Created & implemented online RMS monitoring utility (MS Access)

Kochi, Kerala, India

Role• Manage Risk Management• Bill processing of different exchanges.• Managing Online Clients / Branches / Franchisee• Operations in Trading Terminal