Managed Stone Temple Consulting staff through acquisition, served as primary liaison between corporate organizational structure and the Digital Marketing business unit, allowing team to maintain client/delivery focus and billable targets; transitioned all new tools and processes. Managed team of 25 Project Managers and Digital Marketing Specialists.Data-driven financial and business performance management: Generated weekly forecasting of monthly revenue and quarterly guidance, project budgets, KPIs, margins, team utilization. Project management: Streamlined client management by integrating and managing a common PMO practice for the merged Digital Marketing business unit.Strategic resourcing: Designed scalable T-shaped resourcing model across multiple practices, to enable agility and efficiency in support of revenue growth and contractions.Business process management: Drove alignment across teams, creating processes to reduce redundancy, create clear accountability and ensure optimal productivity.

Built organizational model for scalable, rapid growth: hiring and onboarding, training and career development, creation of client-focused business processes and best practices. Growth supported sale of company to Perficient. Consistently deepened the pipeline of talent through creative recruiting and strong hiring, growing the team from 20 to 68 employees. Designed job roles, reporting structure, team collaboration model.Built pricing, budgeting and forecasting processes and tools to track financial health and promote financial literacy for the full team.Created internal university to support training and the continuous learning culture focused on developing existing team members.

Brought on early-stage at key juncture and successfully built health plan network, account management structure/team and production/operations process from the ground up, creating foundation for series B and C round funding. Established health plan partnership network, growing partners 10x over two years. Lead all aspects of plan partnership for engagement programs. Developed approach, implementation, all process documentation, benchmarks and partnership results reporting and tracking.Built and maintained partner satisfaction facilitating transition to fully funded revenue model. Designed structure for, hired, trained and managed Account Management team.

Multiple acquisitions and mergers (Madison Publishing, Mosby Consumer Health, Health Ink) over tenure.Consistently promoted to positions of increasing authority due to superior results-driven performance. Provided leadership as the company underwent rapid change and mergers in quick succession to $30MM in revenue. Led quality, profitability, production and effectiveness of custom solutions, including health information focused on driving results. Responsible for team of 80 employees across three locations (MA, IL, PA). Managed $6MM operating budget and $9MM capital expenses, aggressively managing costs to achieve EBITDA targets.Previous roles: Senior Vice President for Print Operations (Health Ink)Director, Communications Products and Manager, Project Management (Mosby Consumer Health)Senior Project Manager (Mosby Consumer Health)Production Manager (Madison Publishing)

Oversaw all production aspects of print projects: Initiated and prioritized projects on behalf of internal clients, formulated production schedules, researched options and costs with design department, monitored budgets, proofed and trafficked copy and artwork.

Production/Design Coordinator Assistant to the Director of Conferences