I have over two decades of experience in the IT industry, having held various roles from implementation and administration to project management and team leadership. My work focuses on delivering exceptional results through process optimization and a strong emphasis on quality. I am an advocate of non-linear thinking, which allows me to perceive complex dependencies and create innovative solutions, especially in a dynamically changing environment.In my work, I concentrate on supporting teams, gently guiding their actions, and suggesting improvements that lead to better collaboration and efficiency. Technologies such as AI, IoT, and cloud computing are viewed as crucial tools that can be effectively utilized to achieve business objectives.Currently, I am working as an IT Project Manager, where I lead and oversee numerous projects for both external clients and internal stakeholders. My approach is based on building strong team collaboration and ensuring that every project is delivered on time, within scope, and to the highest quality standards.Over the years, I have gained experience in refining processes and developing best practices, striving to enhance the quality of services provided. In the future, I aim to continue working in environments that allow me to leverage my project management and process optimization experience, with a focus on supporting teams and achieving strategic organizational goals.