Adaptable, strategic, and proactive, with a strong focus on execution and continuous improvement. Committed to balancing short-term operational demands with long-term strategic goals.Responsible for institutionalization, regularization and geographical expansion for Simpaisa- Collaborate with the CEO and executive team to create and execute the company’s strategic vision- Streamlined the organization structure to ensure clarity, efficiency and end-to-end accountability- Drive the company’s expansion into new markets designing operating entity structures that are able to work within the country’s regulatory landscape, meet our client’s needs and fit into our operating model- Created & implemented a governance framework to support transparency, distribution of business critical information, smooth intra-company interaction, accountability and ownership all w/ a view to improve efficiency and profitability - Responsible for transformation change in our human resources dept; creating transparent and consistent policies and methodologies across contracts, compensation and wide-ranging HR responsibilities – all w/ a view to foster and promote a culture of high performance and continuous improvement- Continually identifying and executing on strategic initiatives to improve the company’s operating efficiency- Working closely w/ the leadership team to ensure complete cross functional collaboration - Identify and ensure implementation of cost-control measures to maintain profitability while supporting growth

GCC Product Manager – Custody and Fund Services (CFS)• Developed bespoke solutions, including Sharia-compliant Custody, Islamic Liquidity, and Tax Reclaim services for Custody clients across EMEA and APAC.• Led Custody product initiatives for all GCC RFPs, client pitches, and due diligence sessions.• Crafted tailored presentation materials for GCC and EMEA Asset Owner client segments.• Managed the Custody partnership with Citi Private Bank (CPB), supporting strategic institutional custody solutions.• Conducted EMEA Global Custody Fee, NRFF, and Expense deep-dives, identifying margin impacts of $10M in 2021, $7M in 2020, and $5M in 2019.• Developed and implemented end-to-end unit costing for Settlements and Asset Servicing, ensuring consistency across system development and pricing models.

Custody FX:• Global Product Manager – Custody FX Governance• Created and rolled out an in-depth client reporting tool with key data from Foreign Exchange and Local Markets (FXLM) and Custody systems• Collaborated with key organisation partners on a standardised direct dealing governance model• Led and completed a large AML remediation for clients trading FX via Citi London• Worked with FXLM and CFS clients on implementing reporting enhancements in relation to MIFID II• Negotiated an enriched JV agreement with FXLM with significant enhancements for CFS’s governance model and P&L• Worked with Sales on negotiating tiered pricing structures for various clients resulting in significant increases in volume and revenues• Built commercial awareness through various training initiatives on an ongoing basis• Implemented enhanced quarterly controls for fixed spread clients. Created and implemented controls for our standard priced clients

Chief of Staff - Securities Services:• Chief of Staff to the Securities and Fund Services (SFS) EMEA Head• Prepared the regional head for all internal, client and regulatory meetings• Assisted in all internal and external regulatory reviews and examinations• Managed the financials for SFS EMEA, including identifying and executing efficiency opportunities• Facilitated monthly Client Money & Asset (CASS) meetings in order to ensure a newly adopted key changing regulation was fully adhered to• Significantly enhanced the Investor Deal Review process based on feedback received from the OCC during an on-boarding examination. Subsequently chaired the Investor Service Deal Review committee for EMEA• Led the revenue realisation process for SFS EMEA resulting in $5M+ margin impact and a significant clean-up of sales forecasting tools• Member of the Analyst and Associate Hiring Committee for SFS EMEA• Deputy Global Business Manager – Global Custody and Alternative Investor Services (GC & AIS)• Assisted in defining strategy and responsible for the production of strategic decks• Supported the overall governance of the management office• Administered the analyst and associate graduate classes• Assisted in all internal and external regulatory reviews and examinations• Managed the 2015 budget process for GC & AIS, negotiating significant reductions across major expense lines• Led the Transaction Expense initiative for Investor Services. Identified and executed $20m of savesInvestor Services, Markets and Securities Services:• Global Business Management team – Custody and Fund Services (CFS)• Assisted in defining strategy, external regulatory meetings, reviews and examinations• Prepared the global head for key client and regulatory meetings• Managed the 2016 budget process globally• Responsible for the movement of restricted currency FX revenues ($25M) to the Global Custody P&L• Created and executed the global Investor Services University initiative

Structured Trade Finance - Treasury and Trade Services:• Led the structuring for credit insurance backed financing for the Trade Finance team. Structures provided liquidity and off-balance sheet treatment on a portfolio basis• Managed and structured pre/post export financing facilities to provide liquidity and risk mitigation solutions• Program manager for the undisclosed payment undertaking (UPU) product; whereby major oil sellers seek to silentlymitigate the risk of buyer non-payment• Worked with the asset defeasance desk to syndicate insurance and commodity backed financing structures• Structured a $350M insurance backed facility across 12 European markets for a global leader in electronics• Developed and executed the first bank owned insurance financing facility for a leading Egyptian carpet manufacturer• Provided a key Turkish client with $35M in liquidity via a secured export finance facility. To decrease the cost offunding, financing was available under a foreign currency indexed Turkish Lira loan as well as spot TRL• Executed an import finance facility for a local soybean oil market leader in Senegal• Participated in a $120M pre-export finance facility to finance, purchase, transportation, storage and processing ofsunflower seeds for a major Ukrainian commodity trading company• Executed multiple UPU deals for various European clients covering African buyers

Citi EMEA Graduate Analyst Program:• Produced target market and customer penetration studies, including product research to further enhance cross sell opportunities for the corporate client management team• Assisted in pitching Trade and Cash Management solutions to clients within various industry segments• Created an in-depth regional overview of the business to showcase areas with limited transactional capabilities• Provided solutions to facilitate transactional needs in non-presence countries via mini regional hubs• Helped executing multiple transactions across various industries and product groups• Assisted in developing financing structures for Supplier Finance and Distribution Finance facilities