Kamil Węcławowicz Email & Phone Number

Glasgow, United Kingdom

• Performing daily floor walks• Opening and closing the store• Reviewing sales reports and identifying areas where improvements can be done• Providing feedback to Store Manager by recognizing and rewarding successful performance and addressing performance-related problems• Responsible for all accounting/cash accountability procedures• Marinating Sales Improvement System (SIS); Manager Not-on-Floor (NOF) and floor capacity number• Supervising all pricing and signing… Show more • Performing daily floor walks• Opening and closing the store• Reviewing sales reports and identifying areas where improvements can be done• Providing feedback to Store Manager by recognizing and rewarding successful performance and addressing performance-related problems• Responsible for all accounting/cash accountability procedures• Marinating Sales Improvement System (SIS); Manager Not-on-Floor (NOF) and floor capacity number• Supervising all pricing and signing activities throughout the store• Conducting monthly loss prevention and safety assessments, alarm and fire door tests• Worked with Store Manager and other store management on the development of an integrated store initiative/activity plan• Supervision and follow-up with other departments in Store Manager's absence Show less

London, United Kingdom

- Driving operational efficiencies, raising customer service levels - Ensure professionalism & high quality is continually maintained.- Organising work load, allocating tasks, tasking team on a daily basis.- Maintain communication to other branches- Awareness and supervision of the store presentation – including cleanliness and store standards- Managing team and individual performance.- Ensuring all administrative records are completed accurately. - Preparation of… Show more - Driving operational efficiencies, raising customer service levels - Ensure professionalism & high quality is continually maintained.- Organising work load, allocating tasks, tasking team on a daily basis.- Maintain communication to other branches- Awareness and supervision of the store presentation – including cleanliness and store standards- Managing team and individual performance.- Ensuring all administrative records are completed accurately. - Preparation of relevant reports and documents for senior managers.- Identifying areas of the business where improvements can be made.- Monitoring performance levels.- Opening and closing the store, completing relevant checklists and cash handling- Involved in the recruitment & interviewing of new staff.- Training of new staff & identifying training requirements of existing staff. - Ensuring compliance with all relevant health and safety guidelines.- Ensure all administrative procedures are performed, including till transactions, cashing up, and staff discount purchases etc. Show less

London, United Kingdom

- Ensure the effective completion of deliveries and other related stock tasks, whilst achieving productivity levels and maintaining TWC standards.- Maintaining both delivery and stockroom standards to the highest level at all times. - Ensure that all deliveries are processed and productivity targets are adhered to consistently. - Processed all related paper work- Ensure that key tasks are completed in timely manner.- Carry out daily replenishment for the shop floor to… Show more - Ensure the effective completion of deliveries and other related stock tasks, whilst achieving productivity levels and maintaining TWC standards.- Maintaining both delivery and stockroom standards to the highest level at all times. - Ensure that all deliveries are processed and productivity targets are adhered to consistently. - Processed all related paper work- Ensure that key tasks are completed in timely manner.- Carry out daily replenishment for the shop floor to ensure that sales are maximised at all times. - Ensuring the effective movement of stock within the store.- Preparing stockroom, sales floors and stock for sale periods and price changes Show less

Poland

- Website management using Magento eCommerce Software: Creating databases, descriptions, pictures and prices of new products, Updating informations, prices of old products, Creating discounts, promotions for new and old customers, Managing customers database (editing addresses, phone numbers, VAT EU numbers, delivery addresses, delivery hours),- Creating delivery schedule for drivers,- Customer and business support: Help with orders, pre-sales… Show more - Website management using Magento eCommerce Software: Creating databases, descriptions, pictures and prices of new products, Updating informations, prices of old products, Creating discounts, promotions for new and old customers, Managing customers database (editing addresses, phone numbers, VAT EU numbers, delivery addresses, delivery hours),- Creating delivery schedule for drivers,- Customer and business support: Help with orders, pre-sales support, payment options, bank transfer information, delivery status,- Acquiring new business and home customers: Participation in the creation of advertising campaigns (leaflets, advertising on the radio, advertising on facebook), Show less

Prague, Czech Republic

- First Level technical support of Epson products (printer, scanner,digital camera, data- and video-projectors) for consumers and businesscustomers;- Pre-sales Support;- Reseller support;- Handling of customer service enquiries;- Training and coaching:Deliver general training on the Epson range /advanced training in atleast 2 product ranges;Train and coach the new starters on the case handling by phone, email,and/or chat;Maintain and increase product… Show more - First Level technical support of Epson products (printer, scanner,digital camera, data- and video-projectors) for consumers and businesscustomers;- Pre-sales Support;- Reseller support;- Handling of customer service enquiries;- Training and coaching:Deliver general training on the Epson range /advanced training in atleast 2 product ranges;Train and coach the new starters on the case handling by phone, email,and/or chat;Maintain and increase product and support knowledge in existingteam;- Knowledge Management:Documentation of all training material for the assigned trainings,Produce new problem solution documentation, new product specificdocumentation, and update existing documents for the knowledgedatabase;- Team Support:Take over difficult cases (Technical Escalation management). Takesownership of customer complaints (Escalation Complaintmanagement);Escalate or report issues if necessary to relevant Epson contacts;- Quality monitoring:Evaluate calls and e-mails. Give a brief feedback andamelioration points;Identify areas of weakness in agents and feedback to Supervisorfor their attention;- Small regular tasks like Latency & Absence control, task distribution,and/or break plan regulation. Show less

Kielce Area, Poland

- Building machines for jewelers;- Building integrated circuits and testing them;- Training new employees- Liability for jewelry materials;