• Drives decision making in end-to-end project management activities and artifacts to deliver on the change efforts.• Monitors metrics to align reporting with goals & objectives.• Oversees Sprint Management, identifying opportunities and time conflicts.• Host Trainings on Data Authority Processes and Project Kick-Offs.• Evaluates Data Authority Procedure for clarity, Procedural alignment, and processillustration.• Assists in developing framework for publishing weekly metrics for senior management and Data Governance Officers & Technology Owners.• Executes Consent Order remediation activities with timeliness and quality.• Ensures Institutional Client Group tech complies with Tech & Cyber Risk Appetite thresholds, prioritizing regulatory and audit commitments through Risk Management.• Collaborates across the organization for efficient delivery of regulatory commitments.• Reinforces new working methods to boost productivity by eliminating inefficiencies.• Promotes robust data governance across Institutional Client Group assisting in comprehensive•Supports leadership to drive change and execution to Data Governance and Data Authority objectives.•Assists in end-to-end project management activities and artifacts to deliver on the change efforts.•Manages communications and interactions with key stakeholders and senior audience.

•Leads bi-annual evaluations for Strategic Communication plan development and milestones for team execution.•Develops and maintains logistics workflows, procedures and reports.•Prepares presentations & reports for CEO, Board of Directors and constituents.• Builds teams and works alongside Application Managers to address project goals, objectives and execution for multiple projects.•Manages multiple strategic projects, work streams on cross functional teams.•Utilizes excellent organization skills; experience maintaining detailed project plans, meeting deadlines, and proactively surfacing risks and issues.•Develops and issues Action Plans for collecting and monitoring metrics and data efficiently and reliably for reporting.• Responsible for development, implementation and monitoring of internal policies and procedures, assessment instruments, forms and internal training assets.• Defines scope, key outcomes, needed resources for programs and commissioned projects.• Operates as liaison with ecosystem teams to ensure progress and accountability of project deliverables before, during and post programs/projects.•Translates strategies and goals into action plans.• Responsible for the facilitating of meetings, providing recap of meeting and action items.•Serves as project manager and facilitator for externally sourced web and mobile application development.•Leads cross-functional teams through software development lifecycle process.•Ensures design and build requirements are being met throughout for outsourced projects.•Meets deadline requirements for updates and communicates effectively in fast-paced environment.•Manages classrooms for programs and partnership efforts.•Supervises Digital Marketing Team strategy and content.•Accountable for volunteer recruitment and training strategy.•Proactively addresses program needs, issues and logistic execution.

• Employed program processes, standards and tools for delivery.• Managed time lines to ensure timely project objective execution and delivery.• Prioritized deliverables for Chief Executive Officer and key stakeholders.• Oversaw Intern coordination, development and assignments.• Responsible for operation assessment and program impact reporting, critical to grant and donor relations.• Identified strategies for program enhancement and improvement.

•Advises more than 5 business accounts and entrepreneurial brands on a contract basis utilizing an agile approach.•Increased revenue by +37% post website launch among 3 clients utilizing HTML, CSS, Wordpress and Squarespace.•Manages project teams in Agile environment, realizing success through application of digital project development life cycle methodologies and exceptional leadership skills.•Gathers requirements, defines scopes, allocates resources and establishes schedules meeting or exceeding project demands.•Creates clear and concise UX/User Experience maps, user flows, interaction models and wireframes.•Works with cross-functional teams to meet deadlines and meet organizational expectations.• Plans website/mobile app development, converting mockups into usable web presence through HTML, CSS & Javascript.•Oversees technical issues and troubleshooting requests to resolve user problems.• Develops project management roadmap to define project objectives, timelines, milestones and generate budget.• Contributes to development of digital expertise across design, social, content development and SEO.

• Led a team of 5 graduate assistants to execute 4 major marketing campaigns for ACSA such as the Annual Drive-In Conferences and N4A Leadership Conference leading to 36% increase in charitable contributions. • Coordinated weekly meetings with various sub-committees to present campaign performance in areas such as fundraising, communication and sponsorship, which resulted in achieving campaign goals prior to deadline and under budget.• Analyzed past campaign performances and provided strategic recommendations for improving digital campaigns which led to an increase of the open and click rate by 28% compared to prior years.

• Served with Football department game day registration for prospective athletes• Oversaw summer football camp registration process for 200+ student-athletes

•Directed review, update and organization of the Association for Education in Journalism and Mass Communication website under direction of Assistant Professor of Public Relations•Transcribed video content for health campaign development and scholarly publication

• Managed multiple creative design projects to promote LSU Athletics brand experience and affinity for student-athletes by linking university objectives to Life Skills Program strategies.• Assisted Director of Life Skills Program by delivering bi-weekly marketing briefs, timeline and guidelines for projects resulting in organizational workflow system for interns.• Operated studio production equipment including cameras, lighting, microphones and switcher to record and edited content to produce monthly departmental program videos.

• Created authentic social media content and build followers and engagement.• Lead live tweet coverage of annual event.• Assisted in social media and communication strategy development for citywide TEDx talk.• Managed multiple social media accounts creating content for 14 event speakers.

• Reviewed financial accounts for accuracy, resolved discrepancies and reduced branch outstanding balances by more than 60% on a monthly basis across multiple locations.• Addressed customer concerns in a swift and knowledgeable manner and increased satisfaction reports by 2 points.• Performed general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations that increased effectiveness in monthly analysis.

•Delivered luxury retail experience to personal clients daily•Managed customer relationships and accounts•Achieved Bi-weekly sales goals

• Immersed in social culture gaining international perspective• Volunteered social services to Robert Cabral Children Hospital• Engaged in conversational Spanish conversation with native speakers• Taught beginners English to admitted youth

•Proposed and resolved problems through identification, and evaluation of appropriate techniques•Created case summaries interpreting laws and policies for litigation•Developed innovative office procedure for personal injury correspondence

• Analyzed Florida state testing scored to identify educational weaknesses among student clients• Completed evaluation reports weekly for office feedback and monitoring• Worked one-on-one with students to teach and motivate mathematical skill development• Helped to increase student development by 20% throughout the school year

•Trained 10 years competitively; 2 years at Division I NCAA Collegiate level•Volunteered as Florida State Athlete representative in the Tallahassee Community to advocate to city youth the importance of reading and education•(Post Competitive) Certified USA Track and Field level 1 coach- 5 National Qualifiers in first 2 years